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    The most valuable feature is service assurance.Zabbix is quite stable once it is set up. We haven't had any post-setup issues.
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    The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit.
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    We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down. The product is lightweight in terms of memory use, requiring only 10 megabytes or less.
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    Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us.
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    The solution has a very good business event manager tool. The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.
  7. It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. There is a long list of different ones from Nagios. You can just use them, and within seconds, you get yourself a check that is monitoring whatever you need. It is really flexible. I guess that's why they call it Pandora Flexible Monitoring System (FMS). It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. Our network guy just recently asked about a particular protocol to monitor the bandwidth on the network, which is not a common protocol. When I looked it up, and I found that they cover it. It is very mature for a not-so-known product.
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  9. The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.
  10. Nagios is stable and it's easy to use the monitoring software, which is why we chose this product.Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature.

Advice From The Community

Read answers to top Cloud Monitoring Software questions. 475,208 professionals have gotten help from our community of experts.
Popular cloud monitoring solutions on the market include Datadog, AppDynamics, Dynatrace, SolarWinds and New Relic.  If you recently researched and chose a cloud monitoring solution for your company, what solutions did you evaluate? What did you ultimately choose and why? What were the pros and cons of the different options you considered?
author avatarMark Kaplan
Real User

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else on the market today.

author avatarTjeerd Saijoen

It depends on your requirements. For example, do you need to monitor the complete infrastructure, applications, network devices and security including, for example, Amazon or Azure or any other cloud vendor, and what kind of applications? I run IBM cloud monitoring but I've also worked with BMC, Dynatrace and AppDynamics. IBM has a total solution for enterprise environments, the other ones are more focussed on the application site. Also it depends on your knowledge of performance. Most tools are pointing to what is happening but you need to come up with the solution. 

Regards Tjeerd

author avatarDawid Van Der Merwe

The first question is - what type of cloud service are you making use of? IaaS, PaaS, SaaS (Storage and/or Software)? Do you have specific business requirements, applications, etc. that will determine the type of data you require? What kind of metrics are you looking for; fault, configuration, security, assurance/accounting, performance? On top of that, do you require identity management e.g. CIEM solutions? And finally, on which cloud platform are you; GCP, AWS, Azure? All of those questions should drive your decision making. Once you have that buttoned down, you can start asking the next set of questions; do you want it as a service, do you require on-prem solutions, agent vs agentless, polling vs event, vs passive (tap/packet broker/netflow), etc.

Sorry for all the questions, but I think the more questions you ask right from the beginning, the better the solution will fit.

author avatarBernd Harzog
Real User

The answer to this question depends upon what you mean by Cloud Monitoring "Software".

Do you mean the applications software that you built or bought and that implements your business functionality? In that case look at Dynatrace, New Relic, and Instana. 

There is also a drill down on this question that focuses upon the current and future architecture of your applications. If your applications are comprised of highly dynamic microservices orchestrated by Kubernetes you need to pay very careful attention to the problem of selecting tools that can keep up with the pace of change in your environment.

If you mean the infrastructure software that comprises the cloud and the services on the cloud that your applications rely upon, then Datadog is the clear leader in this space. But there are also very strong offerings from Dynatrace, New Relic, and Instana.

author avatarreviewer1352679 (IT Technical Architect at a insurance company with 5,001-10,000 employees)
Real User

I'll answer based on my requirements.... Cloud for me is just another platform.  PaaS, SaaS, IaaS, on-premise hosts, VMWare, mainframe, multiple clouds are all part of my problem.  With an APM solution a key capability is transaction trace so I need a common solution across my problem set or I just start bouncing between tools. I also have infrastructure monitoring requirements and historically we used multiple tools to cover individual technologies and fill gaps.  We selected Dynatrace as it had the most extensive coverage, with event correlation across transaction traces and the topology (host -> app relationships).  The event correlation is easily a differentiating feature.  It has an additional benefit as a highly automated deployment/maintenance.  I can upgrade my entire environment with a push of a button.  Prior to our decision we had the other 3 magic quadrant solutions (BMC, AppD & New Relic) in house.  We are migrating away from all of them.  We still have a need for a separate tool for network/appliances in full transparency (solarwinds) and use ELK for logs (we have a highly customized logging solution that will be difficult to migrate away from).  I'm looking forward to Dynatrace maturing their log analytics offering to open up that opportunity.

If I was cloud only, I would consider Dynatrace or New Relic.  If I'm heavy non-cloud, easily Dynatrace.  If I didn't care about real user monitoring I would consider DataDog.

Henry Steinhauer
With the security issues associated with SolarWinds - are people switching to other vendors?   Which ones are you switching to?
author avatarTigerLily
Real User

We’ve switched from Solarwinds to Centreon even before the issue occurred. It’s way cheaper and is a good alternative and very flexible to your needs. You can play with it yourself.

author avatarRobertUllman

Thousand Eyes acquired by Cisco, interesting synergies with AppDynamics APM.

author avatarTjeerd Saijoen

Riverbed is also a great solution very easy to install and a great dashboard.

author avatarIanMacfarlane
Real User

I have used both and have to say my experience with Connectwise was very good. Design for MSP's and when used with IT Glue and My It Process nice, accurate seamless. 

author avatarSonal Kashyap

We, at MapleLabs have developed best-of-the breed APM & Log mgmt. product SnappyFlow (https://www.snappyflow.io/#/). SnappyFlow is a unique APM & Log Monitoring application that brings together metrics, logs, tracing & synthetic monitoring in an elegant workflow and unified view. We work with SaaS companies having Cloud native applications that are micro services based, dispersed across VMs, Kubernetes & Cloud Services and straddle hybrid Clouds. SnappyFlow is best suited to optimize your cloud native apps, maximize the performance and availability of your cloud infrastructure. SnappyFlow is currently listed in AWS and vCenter marketplace and very cost-effective, scalable and flexible solution compared to its peers, including Cloudwatch. We're offering extended free trials till the time you're comfortable with the product. Please give it a thought. Thanks!

author avatarsarkar.abhirup84 (EverestIMS Technologies)

Please check out InfraonIMS from EverestIMS Technologies.


The major advantage is an integrated solution which not only monitors the complete IT Infra but also provides complete visibility into the ticket lifecycle for any issues detected via the PINK-Certified InfraonDesk ITSM engine.

From a security standpoint, the tool is OWASP Certified for higher levels of protection against malicious attacks.

author avatarBernd Harzog
Real User

The hackers targeted SolarWinds because SolarWinds has many customers. To minimize the risk of being hacked through one of your vendors, this suggests choosing unpopular vendors with few customers. Which is completely irrational.

Summary - this is a really hard problem and switching vendors does nothing to reduce your risk of this type of hack.

author avatarTjeerd Saijoen

IBM Netcool is a great alterative, also available as a SaaS solution from https://rufusai.com

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What is Cloud Monitoring Software?

Cloud Monitoring Software is a network management platform that monitors cloud security procedures and performance. IT Central Service IT experts oversee cloud interactions through Cloud Monitoring software as the ultimate authority and command center watching over the data health of an organization’s chosen cloud infrastructure. IT administrators will have the options to license various cloud structures, from basic cloud services to hybrid and multiple clouds, and can review the operational status and health of cloud-based devices.

The IT department is responsible for ensuring that every piece of an organization’s IT infrastructure is completely secure and Cloud Monitoring Software provides data for intuitive information sharing and interaction. Best practices suggest a comprehensive dashboard that tracks real-time events, syslog and log file monitoring and collection. An IT department can analyze and view performance, disk space, network and environment monitoring and service issues. Some of the more flexible and agile options allow integration of in-house scripts, making a system customizable. In evaluating performance for ROI, IT can monitor server uptime and see a response rate report to evaluate the customer/user experience and improve productivity across the organization.

IT professionals need to make informed decisions and look for budget-friendly Cloud Monitoring Software that is SaaS-based and automated for any cloud infrastructure, for visibility within critical business applications. A large enterprise will function seamlessly when it incorporates an agile system that runs without disruptions.

Different sized organizations have evolving data center ecosystems and will require different levels of oversight. However, most comprehensive Cloud Monitoring Software will monitor the network, interface and port traffic monitoring, email and SMS-based alerts, plug-ins, converged infrastructure, storage, risk management and converged infrastructure applications real-time physical and virtual server analytics.

An IT department on the move will value Cloud Monitoring Software that provides the ability to manage systems using desktops, laptops smartphones or tablets as a complete virtual mobile network operations center, giving it the flexibility to redirect bandwidth - avoiding outages and saving valuable resources.

Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in Cloud Monitoring Software. Updated: March 2021.
475,208 professionals have used our research since 2012.