We compared Datadog and Splunk APM based on our users' reviews in five parameters and you can find our conclusion below.
Comparison Results: Users appreciate Datadog's user-friendly interface, ease of use, and seamless setup. Its extensive integrations, troubleshooting capabilities, and instrumentation features are highly valuable. Additionally, Datadog offers flexibility and observability, along with a wide array of additional features. On the other hand, while Splunk APM is also considered user-friendly and quick to deploy, it lacks customization options and has challenging log navigation, resulting in slower performance. Despite being somewhat expensive, Datadog's pricing is justified due to its value and flexibility, whereas Splunk APM's pricing is reasonable. The customer service and support for both products generate mixed reviews, but Datadog generally receives positive feedback for its helpful and responsive support.
"The network map is crucial in identifying bottlenecks and determining what needs more attention."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"The platform appeals to companies spanning many industries on a global scale."
"Datadog dashboards are pretty great."
"It is great that creating an incident is possible from Slack while having all the relevant data in Datadog."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"Dashboards and their versatility are among the most valuable features."
"The features are pretty much ready out of the box."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"The solution is stable and reliable."
"The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are."
"Detectors are a powerful feature."
"Splunk's dashboards are great."
"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."
"The most valuable features are troubleshooting and optimizing application performance."
"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"They need to implement template variables into the message response body."
"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."
"The on-premise version is very difficult to upgrade."
"Lately, chat support has a longer waiting time."
"Once Datadog has gained wide adoption, it can often be overwhelming to both know and understand where to go to find answers to questions."
"Datadog could improve the flexibility with AI and ML concepts. This will allow customers to be more leveraged towards publishing."
"There are some predefined metrics.......we may want to create customized metrics."
"The UI enhancements could be a way to improve the solution in the future."
"Splunk APM should include a better correlation between resources and infrastructure monitoring."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"The cardinality is pretty low."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."
"The monitoring of workloads when using SignalFx could be improved."
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while Splunk APM is ranked 13th in Application Performance Monitoring (APM) and Observability with 12 reviews. Datadog is rated 8.6, while Splunk APM is rated 8.2. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Splunk APM writes "Provides great visibility, analysis, and data telemetry". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Splunk APM is most compared with Splunk ITSI (IT Service Intelligence), Sentry, Elastic Observability, Monte Carlo and Dynatrace. See our Datadog vs. Splunk APM report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.