We compared Microsoft Defender for Endpoint and Deep Instinct Prevention Platform based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Users were impressed by Deep Instinct’s AI-driven approach and ability to detect and prevent zero-day malware. They also appreciate its proactive defense mechanisms.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Deep Instinct Prevention Platform could improve its documentation, forensic capabilities, and logging system. Users say Deep Instinct’s AI model could be more transparent, and the solution could be better adapted to multi-tenant use cases.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Users praised Deep Instinct's customer service and support for their swift response and overall helpfulness.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward, especially when it’s preloaded on Windows 10. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. Deep Instinct Prevention Platform is somewhat complex to set up, requiring multiple steps and some training. The total deployment time may take months.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Deep Instinct Prevention Platform is cheaper than many competing solutions, and support is included with the basic license.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Deep Instinct Prevention Platform’s noteworthy benefits include time savings, reduced false positives, and effective prevention against unknown threats.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Deep Instinct Prevention Platform offers a unique perspective on cybersecurity, with a focus on behavioral analysis and deep learning-based prevention. It also requires enhancements in its interface, administration, and logging system.
"The most valuable feature is the analysis, because of the beta structure."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet is very user-friendly for customers."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Stability-wise, I rate the solution a ten out of ten."
"I like the dashboard. It looks very simple."
"The detection rate is very high. In all the testing with around 20 partners in different environments, quite a lot of them had installed with other anti-malware applications, like Sophos. This software can co-exist with those applications in the same machine. This is impressive."
"When we were looking at Carbon Black and Sophos, the prevention pieces weren't as strong when compared to DI, which is why we decided to go with DI... I would rather have a product that does the prevention up front and saves me the effort of having to wipe someone's workstation."
"The support is very good. They reply and respond very quickly."
"Deep Instinct complements the solutions we already have. You don't need to rip and replace any antivirus or endpoint that you have. It's easy to use and it's easy to have it side-by-side with other solutions. That makes it really easy to have an additional level of protection, rather than to hassle with doing solution migration."
"This solution is good at catching viruses and it's very effective and lightweight, which are all things that you want in an antivirus product."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"The whole bundle of the product, which is similar to other Microsoft products, is valuable. Ten years ago, you had third-party stuff for different things. You had one solution for email archiving and another third-party one for something else. Nowadays, Microsoft Office covers all the stuff that was formerly covered by third-party solutions. It is the same with antivirus. The functionality is just basic. You have the scanning, and then you also have a kind of cloud-based protection and reporting about your environment. With Microsoft Security Center, you have a complete overview of your environment. You know the software inventory, and you have security recommendations. You can not only see that the antivirus is up to date; you can also see where are the vulnerabilities in your system. Microsoft Security Center tells you where you have old, deprecated software and what kind of CVEs are addressed. It's really cool stuff."
"It's a very complete application. I have all the controls in one site. I can track emails, attacks, and threats, and I can research information. I really like this configuration because I have all the information in place."
"This software is easy to use."
"It's not really visible for the user - which is a benefit."
"Because it has been integrated with the OS, we get the entire software inventories, and we even get access to the registries. Those are the primary features."
"The intelligence mechanisms are good."
"We have just started to implement it. It is useful for protection from malware and ransomware."
"You have endpoint security to keep your devices safe. That's the feature that we're interested in."
"Making the portal mobile friendly would be helpful when I am out of office."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The dashboard isn't easy to access and manage."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"It takes about two business days for initial support, which is too slow in urgent situations."
"We find the solution to be a bit expensive."
"I would like to see improvement in the user interface so that the user has more control. For example, it would be good if a user could change their grouping if they want to be part of another group. Or if I want to right-click and scan a specific file that I just imported, that would be helpful. Sometimes you just want to do an extra scan to make sure you're safe."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"When things get done automatically, I would appreciate more logging of what's happening in the background... we should be able to backtrack from the log that gets uploaded to our cloud instance and see, forensically, what the root cause was."
"The Management Console is not localized."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"I am looking forward to them adding Linux in Q1 or Q2 of 2019, as this is often requested by my partners and customers. Currently, Deep Instinct only has Windows, Mac, Android, and iOS."
"There's an issue in the installation process where you can't install it unless you disable the built-in Windows Bitdefender antivirus. So, you have to manually disable Microsoft Bitdefender in order to install Deep Instinct. So, that makes it impossible to do a network rollout unless you manually visit each computer, which is ridiculous."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"Microsoft should improve support for third-party platforms, because not all functionality is available for all of them. It's a good product, but they should just extend the functionality for all platforms."
"The interface isn't necessarily intuitive to a nontechnical person. You can get stuck in the little endpoint security portal. Sometimes, if you uninstall a competitive product, the end user doesn't always know if it's running or if they're protected even though it's silently running. There could be a notification, widget, or something that's resident on the screen for at least a bit, especially if you're doing remote support. You want to talk them through it, but sometimes, we're not allowed to look at the PCs we support."
"I personally haven't experienced any pain points, but some of my coworkers feel that it isn't secure enough."
"Right now, there's a portal for Azure, portals for Microsoft Office, and portals for endpoints. It would be good to have only one portal and integrate everything."
"Alerts need to be sent immediately because as it is now, you see some of them without delay and others arrive perhaps 30 minutes later, and it leaves important gaps in terms of information gathering."
"The solution should be updated by Microsoft with new features from time to time."
"There's scanning going on that occasionally topples the memory, causing everything to freeze. This should be fixed."
"The solution can be more user-friendly."
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Deep Instinct Prevention Platform is ranked 21st in Endpoint Protection Platform (EPP) with 18 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews. Deep Instinct Prevention Platform is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, CylancePROTECT, Cortex XDR by Palo Alto Networks and Malwarebytes, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our Deep Instinct Prevention Platform vs. Microsoft Defender for Endpoint report.
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