We performed a comparison between Dell Encryption Enterprise [EOL] and Symantec Endpoint Encryption based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, McAfee, Sophos and others in Endpoint Encryption."One place where I can give them top level is the tiered administration, whereby you can assign roles to the support team to say, "You would be responsible for changing passwords. You would be responsible for system management and configurations, and you are the major admin of this." They have that on lockdown. The active directory integration is also pretty okay. It is not so bad. It does have normal features that most of the encryption tools have, such as full-disk encryption, volume encryption, and external drive encryption. I am not sure if they do file-level encryption and if DLP is integrated with the encryption product. I would like to assume that these features are there."
"The technical support provided by Dell EMC comes with proactive technical support."
"We like the auto-decryption features. For example, a file is auto-decrypted when it is moved to a different location, either over the network, through email, or through upload to a web server."
"One notable aspect is the ability to customize alerts and other settings."
"The encryption feature is very good."
"We find the dashboard, endpoint mobile encryption, and email encryption valuable."
"It is fairly stable."
"I like the solution for its encryption."
"Overall Symantec Endpoint Encryption is a reasonable solution."
"The most valuable features are the messaging features and shared folders."
"Its management is good, and it is also scalable and mostly stable."
"It is not working properly for us because of which we had to decrypt all our encryptions. I have not used it much, and based on what I have heard, it is very tough to manage. Managing this system is not as easy as it should be. The central management is awful, and the encryption process is tedious. There are too many issues with even recovering passwords. Its ease of deployment is awful. Their support needs to be improved. It is just my fifth week working with this organization, and since I got here, it has been about, "Oh! We have these issues with Dell, and it is not working properly. It is so hard to work with, and please get on with the support team so we can get this resolved as soon as possible." To get the support on the phone is usually a big problem, and by the time they call you back and tell you it is going to take, for instance, about an hour, we end up spending like four hours, and we don't get anything done. The firm has finally decided that Dell is not going to be the way to go. We are now exploring other encryption products. In terms of new features, it should have cloud tenancy encryption. Everything is moving to the cloud, and it would be cool if the next version of Dell encryption can offer that. Based on my research, it seems that a few solutions can do that right now, particularly the McAfee Complete Protection suites. It would be good if Dell can also move away from on-prem. The solution that we're working with is an on-prem solution. I don't know if it is available in the cloud, but it would be good if they can make it available in the cloud. This probably would also help with the cloud tenancy encryption. Another feature that I would've loved them to have is for the passphrase self-recovery for a user. Such a feature would reduce some bit of burden on the help desk team. Currently, people forget their passphrase every single week, and they have to get to the help desk to reset their password. It would have been pretty cool if a passphrase self-recovery option was available for a user."
"Some customers have less security in the solution regarding their data."
"As soon as we introduce any new tools or applications, we have to work with the back-end team to handle new problems that are created. Once they're figured out, the solution will stabilize, but the problems keep coming up whenever we introduce a new tool or application. It has been a challenge."
"The initial setup is a bit complex."
"The product can be expensive. Price was a factor in moving away from the product."
"The solution does slow down the device a little bit, once it's installed."
"What I didn't find helpful in the version we used is the fact that all devices had to be on the same network for us to push through the encryption."
"It's difficult to integrate the solution with the DLP"
"It was hard to install and took us about three months."
"Upgrades from one version to another may only sometimes be straightforward, especially if one needs a clearer understanding of the process."
"The agent can be improved on the solution. Right now, we have an Endpoint Protection agent as well as an encryption agent and another for the DLVs and other services. We would prefer a single agent for the entire product."
Dell Encryption Enterprise [EOL] doesn't meet the minimum requirements to be ranked in Endpoint Encryption with 3 reviews while Symantec Endpoint Encryption is ranked 7th in Endpoint Encryption with 34 reviews. Dell Encryption Enterprise [EOL] is rated 7.4, while Symantec Endpoint Encryption is rated 7.6. The top reviewer of Dell Encryption Enterprise [EOL] writes "Helpful auto-decryption features and great tech support, but problems with adding new applications and a time-consuming decryption process". On the other hand, the top reviewer of Symantec Endpoint Encryption writes "Provides a centralized management console and a straightforward initial setup process ". Dell Encryption Enterprise [EOL] is most compared with , whereas Symantec Endpoint Encryption is most compared with Microsoft BitLocker, McAfee Complete Data Protection, Cisco Secure Endpoint, Digital Guardian and WinMagic SecureDoc.
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