DIGITAL CX vs Deskforce Comparison 2024 | PeerSpot

Deskforce

22 views|4 comparisons

DIGITAL CX

18 views|13 comparisons

Executive Summary

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Contact Center Platforms

Executive Summary

We performed a comparison between Deskforce and DIGITAL CX based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms.

To learn more, read our detailed Contact Center Platforms Report (Updated: April 2024).

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768,740 professionals have used our research since 2012.

Ranking

33rd

out of 36 in Contact Center Platforms

Views

22

Comparisons

4

Reviews

0

Average Words per Review

0

Rating

N/A

49th

out of 66 in Customer Experience Management

Views

18

Comparisons

13

Reviews

0

Average Words per Review

0

Rating

N/A

Contact Center Platforms

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Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.

768,740 professionals have used our research since 2012.

Comparisons

More Deskforce Competitors →

More DIGITAL CX Competitors →

Also Known As

Dimelo, a Ring Central Company

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Overview

Deskforce is a cloud contact center platform designed for the mid-market.

Our multi-tenant software empowers businesses with omnichannel engagement that drives tangible results accompanied by highly customized experiences for their audiences. Rounding out our offering is a robust set of API integrations that allow you to easily plug Deskforce into your current tech stack with minimal fuss, coupled with AI-powered WFO that increases your agent productivity across the board from day one.

At Deskforce we’ve considered the needs of your audience and your agents and have created a product that is client-centric from end to end.

Connect with customers across 20+ digital touchpoints like the web, social media, messaging apps, review platforms and your custom channels.

Sample Customers

zendesk, airsoft, zurmo

Orange, SCNF, AXA, Total, Cdiscount, DB, PMU, Ooredoo, Telenor, BNP...

Contact Center Platforms

Download Free Report

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.

768,740 professionals have used our research since 2012.

Deskforce is ranked 33rd in Contact Center Platforms while DIGITAL CX is ranked 49th in Customer Experience Management. Deskforce is rated 0.0, while DIGITAL CX is rated 0.0. On the other hand, Deskforce is most compared with , whereas DIGITAL CX is most compared with .

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.