We performed a comparison between Cisco Duo and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"It is easy to use."
"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."
"Cloud-based service and management."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It's a good tool. It's pretty straightforward."
"It offers more platform support, like Apple, Android, and Microsoft."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."
"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything."
"The dashboard needs to be improved."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"Certain customers can not use this product because it is cloud-based."
"The product could be more intuitive on the app."
"In the next release, I would like the ability to work offline with remote access."
"Geofencing needs improvement."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Symantec VIP Access Manager is ranked 15th in Authentication Systems with 15 reviews. Cisco Duo is rated 8.8, while Symantec VIP Access Manager is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, RSA SecurID and Sangfor SSL VPN. See our Cisco Duo vs. Symantec VIP Access Manager report.
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