Please share with the community what you think needs improvement with Symantec VIP Access Manager.
What are its weaknesses? What would you like to see changed in a future version?
I've been using it so long I'm used to the way that it works, so it really doesn't have any problem as far as I can tell. I check for updates a lot. I reset it sometimes. I can show my credential ID, so it works very well.
The reporting on the VIP Manager is not correct. The error is showing that we have a certain amount of users, but when we export the report to Excel or CSV, the number of users is different. The challenge we are facing at the moment is not knowing which one is correct. If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them. They can also see the value of this solution.
In the next release, I would like the ability to work offline with remote access. Sometimes, there is no connectivity. Every time that I have a new phone or computer, it takes a little longer to deploy it.
What do you like most about Symantec VIP Access Manager?
Thanks for sharing your thoughts with the community!