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Most Helpful Review
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: June 2021.
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Pricing and Cost Advice
"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required.""It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product.""The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year.""If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go.""We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money.""It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go.""The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect.""Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."

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Questions from the Community
Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
Top Answer: While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
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Also Known As
Servicetrace APM
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Overview

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

Servicetrace Application Performance Monitoring provides detailed information 24/7 about your most important digital services and processes – from the perspective of your employees and customers, at locations worldwide.

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Sample Customers
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Atos, BWI, Computacenter, DB, DEKRA, ekom21, FUJITSU
Top Industries
REVIEWERS
Financial Services Firm32%
Insurance Company10%
Retailer7%
Healthcare Company7%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider15%
Financial Services Firm11%
Insurance Company7%
No Data Available
Company Size
REVIEWERS
Small Business13%
Midsize Enterprise13%
Large Enterprise74%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise16%
Large Enterprise67%
No Data Available
Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: June 2021.
522,693 professionals have used our research since 2012.

Dynatrace is ranked 1st in Application Performance Management (APM) with 29 reviews while Servicetrace Application Performance Monitoring is ranked 75th in Application Performance Management (APM). Dynatrace is rated 8.8, while Servicetrace Application Performance Monitoring is rated 0.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, Dynatrace is most compared with Datadog, Splunk, AppDynamics, New Relic APM and Azure Monitor, whereas Servicetrace Application Performance Monitoring is most compared with .

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.