Dynatrace Reviews

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Vendor
Senior Consultant at Zycus
Mar 07 2018

What is most valuable?

The performance features are most important ones. That would include reporting, you get reports on your performance data. The next is the alerting feature. For example, my… more»

How has it helped my organization?

We got to know which modules of my application are used more by the customers, as well as which modules of my application are very slow. It has helped with my overall my… more»

What needs improvement?

If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications… more»

What's my experience with pricing, setup cost, and licensing?

The licensing for Dynatrace is high. If you want to go for monitoring solutions, then why Dynatrace? If you have a particular budget, you can go for many other monitoring… more»

Which solution did I use previously and why did I switch?

Initially, we were using New Relic. But, after that we switched to Dynatrace because of the amount of functionality, the amount of troubleshooting it was giving us was… more»

What other advice do I have?

In terms of implementation, it's quite easy, now that there are many automation tools. So just integrate Dynatrace with the automation configuration tools. Just ask… more»

Which other solutions did I evaluate?

Initially we were using New Relic itself. Dynatrace was one thing that we were evaluating. ManagingEngine was a new one at that time from what I recall but, I'm not sure… more»
Real User
User at a government with 10,001+ employees
Mar 26 2019

What is most valuable?

Using Dynatrace, we collected application metrics within three hours, in most cases. The majority of our triage were within three hours, then we were able to discover the root cause of issues. With… more»

How has it helped my organization?

When collecting data with Dynatrace, we saw every single transaction that happened in real-time. Whereas, with AppDynamics, they take snapshots, and we only see a tenth of the information that we did… more»

What needs improvement?

With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us. A major area of improvement for… more»

What's my experience with pricing, setup cost, and licensing?

Our annual costs were about the same for both AppDynamics and Dynatrace.

Which solution did I use previously and why did I switch?

We have been using Dynatrace since 2007 and AppDynamics for just about a year. We have not been using them concurrently. Dynatrace was not renewed, and management decided that we would use… more»

What other advice do I have?

When learning Dynatrace, we brought in Dynatrace people to come onsite and take my team through a week long training. We did that two or three different times. They offered this type of training. They… more»
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: February 2020.
398,890 professionals have used our research since 2012.
A.Sousa
Real User
Owner at a tech company with 11-50 employees
Mar 19 2019

What is most valuable?

The most valuable feature is Dynatrace's commitment to bringing in new features. It is very difficult to keep pace with the new developments that are always occurring. The OneAgent technology is one… more»

How has it helped my organization?

The first time I came across Dynatrace, I simply remember the WOW factor. Being a performance enthusiast since the mid 80's, I cannot remember more than a handful of such technical experiences… more»

What needs improvement?

In the new Dynatrace solution, support for legacy applications is still not there. Given there is excellent support of legacy applications and protocols in the Appmon & DC RUM offers, they have the… more»

What's my experience with pricing, setup cost, and licensing?

Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for. Setup cost is very low considering that it is an almost totally, automatic process. Installing SaaS… more»

Which solution did I use previously and why did I switch?

I have worked with other APM, IT, and UX monitoring solutions before. None of them is even near what Dynatrace has to offer.

What other advice do I have?

Since you cannot manage what you cannot measure, I do give the most importance to data quality. This is priceless. If you manage based on bad or incomplete data, you are leaping into the bad decisions… more»
Consultant
User at a tech services company with 1-10 employees
Apr 30 2018

What is most valuable?

It's the ease of deployment and ease in configuration. It's very comprehensive in its features to monitor end-to-end transactions.

How has it helped my organization?

We have reduced our troubleshooting times and improved the way that we deal with most of the bugs in the applications. It's very easy to reach the root cause of the… more»

What needs improvement?

I'd like to see more agents ready to be deployed. I know that it's possible to develop integration with Dynatrace API, but in day-to-day operations it's hard to do that… more»

What's my experience with pricing, setup cost, and licensing?

I understand that due to comparisons we did, that Dynatrace is still kind of an expensive solution compared to others. But I recognize that they are ahead of the… more»

Which solution did I use previously and why did I switch?

We used multiple solutions, the ones that came with the different applications. So a solution that monitored the database, and another solution for the application server… more»

What other advice do I have?

I would rate it with a grade of eight out of 10 because it's a very good solution. We got results very fast after the initial deployment, but I still find it very… more»

Which other solutions did I evaluate?

CA, Computer Associates, was on our short list as well as BMC PATROL. These were the main vendors when it came for my evaluation. Some research was done and I received… more»
Ruan Van Staden
Real User
User with 1,001-5,000 employees
Aug 23 2018

What is most valuable?

Keeping a record of full user transactions which we can then go back to the SIEM. Mostly, when a user complains about poor performance, it's very difficult to put a metric on it. With Dynatrace, we… more»

How has it helped my organization?

One of the big benefits is being able to manage user expectation to better understand what the performance of our systems are versus what the users expect of those systems. We are also able to scale… more»

What needs improvement?

There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and… more»

Which solution did I use previously and why did I switch?

Previously, we were using infrastructure monitoring to a large extent. We didn't have application performance management. We realized that we have been spending a lot of time trying to figure out why… more»

What other advice do I have?

Make sure that you understand the scope before you start looking at application monitoring. Understand your environment. Most important criteria when selecting a vendor: * They must have support in… more»

Which other solutions did I evaluate?

The vendors on our shortlist were AppDynamics, CA, and Dynatrace. We chose Dynatrace because they performed the best during our PoC trials. It was the best all-round monitoring platform.
Chris Green
Real User
User at Royal Caribbean
Dec 25 2018

What is most valuable?

The most valuable feature is it has AI in it. The artificial intelligence (AI) engine in it is able to do alerts and some good analytics. During outages, it is able to identify and correlate where the actual root cause of a problem is. This… more»

How has it helped my organization?

We can see down into the layers, such as with databases. We can see database queries which are causing problems. We can see CPU usage for different containers. I can do a run and see what errors exist in containers which are causing… more»

What needs improvement?

The GUI has the most room for improvement. Sometimes, it can be a little cumbersome to find things and be able to create your own views, or be able to dig in and understand where things are. Some additional features would be the ability to… more»

What other advice do I have?

A PoC is the best way to go. Put it against an application and go through the paces of tagging, analyzing, and alerting on it. You can understand what it does and how it does it. Give it a very complex application, so you can see how well… more»

Which other solutions did I evaluate?

We considered AppDynamics, Datadog, and Crashlytics. We even considered things like Splunk for different pieces of it. We chose Dynatrace because we needed something which could run both on AWS and VMware on our ships that might lose their… more»
SultanConTech4677
Consultant
Vantage Technical Consultant at a tech services company with 51-200 employees
May 30 2019

What is most valuable?

The most valuable feature is the AI. In the older version, it would highlight errors but you still had to figure out the root cause. With the latest version, the AI engine highlights the root causes automatically.

How has it helped my organization?

Once you have it running, Dynatrace will show you a picture of your environment that nobody else would have, except perhaps for the architect. IT environments are inherently complex, and this will help figure out what you've got in the environment.

What needs improvement?

It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring. It can get a bit overwhelming. The AI has helped in this regard.

What other advice do I have?

In this solution, they try to take a whole lot of complexity and make it look simple. It is not an easy thing to do. There is a release every month of new features. They are pretty good at implementing things when you log a feature request or enhancement. The vendor is running DevOps and has a high… more»
Real User
User at a government with 10,001+ employees
Jul 09 2018

What is most valuable?

Its ability to deep dive into the application code and find bottlenecks that reduce productivity for the users and downtime. Proactive alerts are extremely beneficial and… more»

How has it helped my organization?

The benefits we receive using this tool increase productivity, which increase revenue for the state. A huge benefit of having Dynatrace AppMon in our environment is the… more»

What needs improvement?

The AppMon solution that we are using is the Dynatrace AppMon. I am currently working to upgrade it to the Dynatrace Managed solution. This is basically leaving AppMon and… more»

What's my experience with pricing, setup cost, and licensing?

Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I… more»

Which solution did I use previously and why did I switch?

We have used Wiley from CA. It did not perform the way we wanted it to, which was a driving factor for switching over to Dynatrace products.

What other advice do I have?

If I had just one solution that could provide real answers, not just data, the immediate benefit for my team would be less resources needed. This would streamline and… more»

Which other solutions did I evaluate?

I have done research on other products that are in the same market space. They cannot provide the same in-depth detail that Dynatrace does. I have since implemented, as a… more»
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What is Dynatrace?

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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