Dynatrace Competitors and Alternatives

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Read reviews of Dynatrace competitors and alternatives

Sean Fernandez
Real User
Director of Technical Operations at ROLLER
Dec 13 2018

What is most valuable?

It has in-depth analysis using developer code for someone whose not traditionally a developer.

How has it helped my organization?

It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they… more»

What needs improvement?

They could improve the education process and how people understand that these tools are very technical. I understand everything very quickly and where it all comes in because I grew up with the… more»

What's my experience with pricing, setup cost, and licensing?

They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine. Thus, we haven't looked to… more»

What other advice do I have?

You definitely need this product if you want scale and stability. It fulfills what it's designed to do. Their constant iteration of features means it will always keep us well-informed about that… more»

Which other solutions did I evaluate?

We also evaluated AppDynamics and Dynatrace. We chose New Relic because they have a slightly different pricing model. We were aggressively negotiating price, which means they gave us a pretty good… more»
Marcos Pestana
Real User
IT Service and Infrastructure Manager at a retailer with 10,001+ employees
Jul 30 2019

How has it helped my organization?

We have gained a lot from this solution because it helps us to check what is there in terms of exceptions, and so on. We were able to correct problems, which led to an increase in availability, time… more»

What needs improvement?

We are having a problem where one of our tenants has had issues with availability over the past two months. There is a lot of downtime for the SaaS tenant. Based on the user experience feedback that… more»

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable.

If you previously used a different solution, which one did you use and why did you switch?

We are working with an outsourcing company, and have used products from Micro Focus.

What other advice do I have?

We collect user experience feedback from many countries, all over the world. We have already recommended this product to some of our partners, and they have implemented it based on our advice. This is… more»

Which other solutions did I evaluate?

We did a proof of concept with the AppDynamics and also with the Dynatrace. The feedback that we received from our users, and from the IT department, was that the AppDynamics interface was more… more»
Jordi Llorens
Real User
IT Manager at Privalia.com
Dec 04 2018

What is most valuable?

* Performance monitoring * The real user monitoring: It helps us evaluate our customers' real experiences, which is valuable as an eCommerce company. We can look into their detail, one by one. It is… more»

How has it helped my organization?

When we have a large issue, we bring our teams together, working with AppDynamics. This has allowed us to reduce the time to recover applications (for example).

What needs improvement?

I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible.

What's my experience with pricing, setup cost, and licensing?

It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI.

What other advice do I have?

AppDynamics is doing a very good job. We used it on-premise, then moved to AWS. On-premise is very similar to using AWS.

Which other solutions did I evaluate?

We did not originally evaluate any other solutions. It is an interesting application. We have tried others: New Relic and Dynatrace. Finally, we decided to stay with AppDynamics because its graphical… more»
Consultant
Regional Pre-Sales Consultant at a tech services company with 201-500 employees
Jul 18 2019

What is most valuable?

The most valuable feature is the middleware tracking. This solution is easy to use.

What needs improvement?

I would like to see improvements with respect to the visibility of the network. It currently provides visibility on the application side, but not on the network layer. More visibility and granularity would improve this solution. I would like to see accommodation for millisecond granularity, as we… more»

If you previously used a different solution, which one did you use and why did you switch?

I was using Dynatrace before this solution, and I switched due to ease of use.

What other advice do I have?

For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution. I would rate this solution a seven out of ten.
Sahar Nir
Real User
Noc maneger with 11-50 employees
Apr 09 2018

What is most valuable?

Seeing what the customer is doing on our website. This is important for us to understand that they use the website as we planned.

How has it helped my organization?

It helps me know everything. When I know everything, like when there is a problem, I can find it very quickly. It reduces the time for solving problems in the website.

What needs improvement?

I would like to see intelligence, deep intelligence or deep analytics.

If you previously used a different solution, which one did you use and why did you switch?

I have always used CA APM.

What other advice do I have?

The most important criteria when selecting a vendor are support and wide use of the product. Not that the product is there in one company or two companies, but worldwide. We want the company to invest… more»

Which other solutions did I evaluate?

Dynatrace and CA, these are the best vendors that we checked. They're at the top.
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