Dynatrace Competitors and Alternatives

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Read reviews of Dynatrace competitors and alternatives

Real User
CEO at a tech services company with 51-200 employees
Nov 06 2019

What is most valuable?

If we're talking about an end-to-end solution, it has to come from one vendor, which provides the underlying infrastructure as well. In that case, Micro Focus or BMC would score better than one-point solutions, like AppDynamics, New Relic, or Dynatrace, because they are pure APM solutions. When it comes to end-to-end apps management, integrated solutions score better. Otherwise, you would need a… more»

What needs improvement?

One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap. They need to really do a catch-up game with many of their incoming competitors. They actually need to completely revisit their product development strategy and overall product approach, if they wish to remain relevant in the APM market.

What other advice do I have?

I would go one step back. I would like them to consider the overall holistic solution they have chosen. If they're choosing the end-to-end infrastructure management solution also from Micro Focus, then they need to identify what APM functionality they are really looking for. They should get the POC done for those functionalities in their own environment for the Micro Focus APM solution. If they… more»
Sean Fernandez
Real User
Director of Technical Operations at ROLLER
Dec 13 2018

What is most valuable?

It has in-depth analysis using developer code for someone whose not traditionally a developer.

How has it helped my organization?

It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they… more»

What needs improvement?

They could improve the education process and how people understand that these tools are very technical. I understand everything very quickly and where it all comes in because I grew up with the… more»

What's my experience with pricing, setup cost, and licensing?

They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine. Thus, we haven't looked to… more»

What other advice do I have?

You definitely need this product if you want scale and stability. It fulfills what it's designed to do. Their constant iteration of features means it will always keep us well-informed about that… more»

Which other solutions did I evaluate?

We also evaluated AppDynamics and Dynatrace. We chose New Relic because they have a slightly different pricing model. We were aggressively negotiating price, which means they gave us a pretty good… more»
Reseller
Solution Consultant at a tech services company with 11-50 employees
Jan 20 2020

What is most valuable?

The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard.

What needs improvement?

The information provided by ManageEngine is not deep-dive like IBM and CA provide. For example, ManageEngine does show the data, but it's common data like response time and data like that. From the engine side, and from my perspective as a… more»

Which solution did I use previously and why did I switch?

I have experience with CA, Dynatrace, and AppDynamics.

What other advice do I have?

Before I recommend ManageEngine to a customer, I first look at the company size and their application requirements. If the size of the company is small or medium, I will propose ManageEngine. Secondly, I examine the capability of the… more»

Which other solutions did I evaluate?

I evaluated CA and IBM.
Marcos Pestana
Real User
IT Service and Infrastructure Manager at a retailer with 10,001+ employees
Jul 30 2019

How has it helped my organization?

We have gained a lot from this solution because it helps us to check what is there in terms of exceptions, and so on. We were able to correct problems, which led to an increase in availability, time… more»

What needs improvement?

We are having a problem where one of our tenants has had issues with availability over the past two months. There is a lot of downtime for the SaaS tenant. Based on the user experience feedback that… more»

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable.

Which solution did I use previously and why did I switch?

We are working with an outsourcing company, and have used products from Micro Focus.

What other advice do I have?

We collect user experience feedback from many countries, all over the world. We have already recommended this product to some of our partners, and they have implemented it based on our advice. This is… more»

Which other solutions did I evaluate?

We did a proof of concept with the AppDynamics and also with the Dynatrace. The feedback that we received from our users, and from the IT department, was that the AppDynamics interface was more… more»
Jordi Llorens
Real User
IT Manager at Privalia.com
Dec 04 2018

What is most valuable?

* Performance monitoring * The real user monitoring: It helps us evaluate our customers' real experiences, which is valuable as an eCommerce company. We can look into their detail, one by one. It is… more»

How has it helped my organization?

When we have a large issue, we bring our teams together, working with AppDynamics. This has allowed us to reduce the time to recover applications (for example).

What needs improvement?

I would like them to change their business model for scalability to accommodate growing companies. The business model should be more flexible.

What's my experience with pricing, setup cost, and licensing?

It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI.

What other advice do I have?

AppDynamics is doing a very good job. We used it on-premise, then moved to AWS. On-premise is very similar to using AWS.

Which other solutions did I evaluate?

We did not originally evaluate any other solutions. It is an interesting application. We have tried others: New Relic and Dynatrace. Finally, we decided to stay with AppDynamics because its graphical… more»
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