We performed a comparison between Eggplant Test and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools."Everything is happening on the layout or display that is used by the user. Eggplant prompts processes, like 'click here,' or 'look for this image.' Eggplant makes it possible for QA people and BAs, working in the actual display, to check if the software is providing the right images, the right text, and the right results. They don't have to go inside the code or to the TCP/IP layer. Everything is happening at the highest level."
"It is easy to set up."
"It provides very strong cross-platform support."
"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
"Its scalability is good. It is useful for desktop applications, and it also uses OCR and does image recognition."
"Good text reading ability."
"The main feature of Eggplant Test is that it can do fully automated web testing and app testing."
"The most valuable features would be the image recognition and the OCR."
"Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed."
"The insights section provides a great overall state of the automation suite and can identify trends relatively quickly. If we see a dip in our passing rate over time, we can look at what changed when the test started failing to find the root cause rather than doing a quick fix to find that the test fails a short time later."
"Running tests in parallel."
"One of the most valuable features is that we do not have to have the cross-platform testing vehicles in-house. Sauce Labs gives us the ability to test across platforms and that really helps give us confidence in our products."
"The error logging is also very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."
"With only a few clicks, it gives us the availability to use any browser and OS combination whenever we want."
"They offer a large number of devices and browser/operating system combinations for real device tests"
"It provides a comprehensive selection of browsers and platform versions for our test automations and CI/CD pipeline process. It also provides a comprehensive set of virtual mobile devices, which we can configure for our automation and availability. These features are valuable for us when it comes to testing our applications. We have a website and mobile applications that we want to test and diversify to various browsers and mobile devices as well as restore various versions. This helps us to find bugs that users might be facing and correct them."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"Its performance and stability could be better."
"There was no free trial in it."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
"We encountered minor issues with stability from time to time but Sauce Labs continues to make improvements."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"Sauce Labs' dashboard could be improved by adding more filters and allowing more customization options. There was one instance where the dashboard on the Sauce Labs UI didn't meet our requirements, so we had to use the Sauce Labs API to create some apps and dashboards on our own. The API endpoints could be a little more robust and customizable."
"Multi-domain SSO is a big concern for us right now, especially as we've been merged into a larger company. I suddenly have teams coming from 20 different domains, and because the main master Sauce Labs account is locked down to one SSO domain, there are teams that can't run a test right now. I've heard they're working on a solution and they've been very communicative with us about it. A solution to that would help us a lot."
"With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us."
"As a web product QA team, we sometimes need to spot check some new child site on multiple browsers and OS(es). It was a little time consuming for us since we need to click on each of the browser/OS combinations and start a new session to test. Every sprint, with new features and child pages being added, we mostly need to do the same steps over and over again."
"Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time."
Eggplant Test is ranked 12th in Test Automation Tools with 16 reviews while Sauce Labs is ranked 13th in Test Automation Tools with 112 reviews. Eggplant Test is rated 7.8, while Sauce Labs is rated 8.8. The top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, SmartBear TestComplete and BrowserStack, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, OpenText UFT One and HeadSpin.
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