Sauce Labs Reviews

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Brook Beam
Real User
Lead Software Test Automation Engineer at a tech vendor
Feb 26 2018

What is most valuable?

Of all the services explored, Sauce Labs offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline, and integrates best with Jenkins. The Jenkins UI plugin offers a way to easily configure browser… more»

How has it helped my organization?

Prior to moving to a continuous delivery model, we were on a classic two week regression testing cycle, mostly conducted via manual testing and manually-executed automated tests scripts in a large integrated testing environment. Upon… more»

What needs improvement?

The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Currently, in order to tap into these capabilities, a programmatic solution is required from the… more»

What's my experience with pricing, setup cost, and licensing?

When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk".

Which other solutions did I evaluate?

BrowserStack was also explored, but did not integrate with out intended CI/CD model as extensively or seamlessly as Sauce Labs was able to.
Jeremy Ideus
Real User
Health Systems QA Automation Engineer (SDET) at a healthcare company with 10,001+ employees
Oct 26 2017

What is most valuable?

* Running tests in parallel * Sauce Connect Proxy tunnel * JIRA/Bamboo plugins

How has it helped my organization?

Enables faster execution of regression tests without having to support/maintain the software needed to validate regressions against different devices, OS, and browsers.

What needs improvement?

Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs).

What's my experience with pricing, setup cost, and licensing?

Start small, even if you are a large-to-enterprise level organization. The setup cost, if you're an enterprise-sized organization, is negligible. Establish a few quick and easy "wins" for one or two… more»

If you previously used a different solution, which one did you use and why did you switch?

Yes. We built and managed all of our testing infrastructure in-house.

Which other solutions did I evaluate?

SmartBear, Perfecto, and Ranorex.
Find out what your peers are saying about Sauce Labs, BrowserStack, SmartBear and others in Functional Testing Tools. Updated: September 2019.
371,062 professionals have used our research since 2012.
JD
Real User
Test Engineer at a media company with 501-1,000 employees
Oct 17 2017

What is most valuable?

The ability to run on multiple browsers, simulators, and emulators and the ability to proxy to other locations. Also, it runs on the cloud, so you don't have physical… more»

How has it helped my organization?

Currently, it's being used to run tests after deployment of some of our services so we know the status of the services. We also use it to run tests on a schedule so we can… more»

What needs improvement?

Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time.

What's my experience with pricing, setup cost, and licensing?

Trial the product and see if it suits your needs.

If you previously used a different solution, which one did you use and why did you switch?

Previously, we were only running it locally.

What other advice do I have?

I would definitely recommend - the community and customer service are good. The improvements are continuous with regular updates.

Which other solutions did I evaluate?

Nope.
Luis Arley Gomez De Oro
Real User
Executive Chef at a non-tech company
Jul 16 2018

What is most valuable?

They offer a large number of devices and browser/operating system combinations for real device tests. I can eliminate having to find a person with the necessary device or browser who will perform the tests quickly on my desk. It also allows me to use the Selenium script test which eliminates more… more»

How has it helped my organization?

Our organization has improved by testing our website on more devices and browsers than we currently have. We were able to test on the newest browsers without installing them on our computers, and test the newest operating systems without updating our mobile devices.

What needs improvement?

It would be nice for it to ask for the URL along with browser/operating system I want to try, but not for it to simply ask for a combination. I want to be able to start ten at the same time. I would also like to put a username and password before the test launch instead of entering ten tabs and… more»

If you previously used a different solution, which one did you use and why did you switch?

No
Julio Gomez Ramirez
Real User
Gerente de oficina at a logistics company
Jul 11 2018

What is most valuable?

Sauce Labs has one of the best infrastructures available for browser automation, and it keeps getting better. You have a huge amount of open source, community provided resources, which allow you to do almost anything right away.

How has it helped my organization?

Sauce Labs has been very important to our project. We have used Sauce Labs to run our builds for both mobile and desktop web applications, as well as for nightly regression builds. The only reason we have stopped using Sauce Labs is due to project budget and the removal of an automated QA resource. Still, we have hooked up a pretty spiffy Jenkins and Sauce Labs in conjunction with several third… more»

What needs improvement?

Integration with Github, as well as several other similar tools, could be improved. However, Sauce Labs appears to be on that track. With all of the innovations that they have made over the past year and a half, I am looking forward to the changes they have planned for the future.
Arun Louis
Consultant
MTS at a tech services company with 10,001+ employees
Mar 01 2018

What is most valuable?

* Cloud testing * Performance testing * Continuous integration testing * Easy to integrate with the other platform for tracking purposes.

How has it helped my organization?

It helped to integrate our performance testing and UAT, which helped to deliver a bug free software for our customers.

What needs improvement?

Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.

What's my experience with pricing, setup cost, and licensing?

Compared with other services, Sauce Labs is a bit expensive.

If you previously used a different solution, which one did you use and why did you switch?

Sauce Labs is the first service that I am using.

What other advice do I have?

I am now an expert in Sauce Labs and can build more test scripts.

Which other solutions did I evaluate?

We evaluated different services, e.g., LambdaTest.
Real User
Software Engineer at a tech vendor with 1,001-5,000 employees
Nov 14 2017

What do you think of Sauce Labs?

What is our primary use case?

Real time VM access for functional testing and manual usage.

What is most valuable?

Sauce Connect VM access

How has it helped my organization?

Reliable access to VMs with built-in recording and log tools have improved release reliability and confidence.

What needs improvement?

Implementing user requests at a faster rate.

For how long have I used the solution?

Two years.

What was my experience with deployment of the solution?

No major issues. Just adapting to meet our needs and existing infrastructure.

What do I think about the stability of the solution?

No problems other than the occasional service disruption.

What do I think about the scalability of the solution?

Scaling options are available for purchase, but scaling by…
Arun Das
Real User
Software Engineer at a consultancy with 1,001-5,000 employees
Oct 26 2017

What is most valuable?

* What I like most is the parallel run for multiple tests on multiple browsers simultaneously. * Sauce Labs is useful in iOS, Android, and web testing as well. * It has many uses in automation, as… more»

How has it helped my organization?

* Testing is now faster using Sauce Labs. * More work in less time. * It can run on the cloud, which is very useful for me.

What needs improvement?

The slower speed needs to increase and the connectivity stability needs to improve.

If you previously used a different solution, which one did you use and why did you switch?

No.

What other advice do I have?

It is great tool. Go for it. It is very useful in the field of testing and automation is very easy to run using Sauce Labs.

Which other solutions did I evaluate?

No.
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Sauce Labs Questions

What is Sauce Labs?

Sauce Labs provides the world's largest secure and highly scalable automation cloud for testing desktop, mobile web, native, and hybrid applications. Sauce Labs helps companies accelerate software development cycles, improve application quality, and deploy with confidence across 450+ browser/OS/device/platform combinations.

Sauce Labs customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

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