Sauce Labs Reviews

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Brook Beam
Real User
Lead Software Test Automation Engineer at a tech vendor
Feb 26 2018

What is most valuable?

Of all the services explored, Sauce Labs offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline, and integrates best with Jenkins. The... more»

How has it helped my organization?

Prior to moving to a continuous delivery model, we were on a classic two week regression testing cycle, mostly conducted via manual testing and manually-executed automated tests... more»

What needs improvement?

The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Currently, in order to tap into these... more»

What's my experience with pricing, setup cost, and licensing?

When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear... more»
Shayne Vandersloot
Real User
Test Engineer II at a tech services company with 201-500 employees
May 15 2017

What is most valuable?

I find that the multitude of browser and OS versions are very helpful for broadening testing scope.

How has it helped my organization?

Helps us free up local environment space and has freed up time for more exploratory testing with QA engineers.

What needs improvement?

I don't feel there are any real areas for improvement. As long as you follow best practices for programming automated tests and running them via... more»

What's my experience with pricing, setup cost, and licensing?

Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s). They are definitely worth... more»

Which other solutions did I evaluate?

We did not previously use another solution
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Alexander Cassar
Real User
Intern - Technology Development Program at a healthcare company with 10,001+ employees
Dec 11 2016

What is most valuable?

It's ability to test on multiple browsers and OS combinations is invaluable as a QA tool. However, it's CI integration with Jenkins is why we were able to make a case to include... more»

How has it helped my organization?

This has helped greatly as our organization switches from a waterfall method to an Agile method of software development. The transition is difficult and hectic at times, as it... more»

What needs improvement?

Rarely, some tests fail, seemingly without cause, and will succeed again the next time we run the tests. This isn't a behavior we saw when testing locally.

Which other solutions did I evaluate?

I am new to this QA position and after doing research, Sauce Labs was my first choice.
Jeremy Ideus
Real User
Health Systems QA Automation Engineer (SDET) at a healthcare company with 10,001+ employees
Oct 26 2017

What is most valuable?

* Running tests in parallel * Sauce Connect Proxy tunnel * JIRA/Bamboo plugins

How has it helped my organization?

Enables faster execution of regression tests without having to support/maintain the software needed to validate regressions against different... more»

What needs improvement?

Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs).

What's my experience with pricing, setup cost, and licensing?

Start small, even if you are a large-to-enterprise level organization. The setup cost, if you're an enterprise-sized organization, is... more»

Which other solutions did I evaluate?

Yes. We built and managed all of our testing infrastructure in-house.
JD
Real User
Test Engineer at a media company with 501-1,000 employees
Oct 17 2017

What is most valuable?

The ability to run on multiple browsers, simulators, and emulators and the ability to proxy to other locations. Also,... more»

How has it helped my organization?

Currently, it's being used to run tests after deployment of some of our services so we know the status of the services.... more»

What needs improvement?

Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time.

What's my experience with pricing, setup cost, and licensing?

Trial the product and see if it suits your needs.

Which other solutions did I evaluate?

Previously, we were only running it locally.

What other advice do I have?

I would definitely recommend - the community and customer service are good. The improvements are continuous with... more»
Anthony J. Neal
Real User
Sr. Performance Test Engineer at a tech services company with 201-500 employees
May 14 2017

What is most valuable?

The most valuable feature is the ability to easily test multiple browsers and versions, as well as off-loading our... more»

How has it helped my organization?

We're able to utilize the local server space more efficiently now that we utilize the SauceCloud for regression runs... more»

What needs improvement?

Running tests in the SauceCloud can take longer than running in a local environment.

What's my experience with pricing, setup cost, and licensing?

We have an enterprise account; it has worked great for our needs.

Which other solutions did I evaluate?

We previously used a locally scaled Selenium stack.

What other advice do I have?

It's a great tool!
reviewer740730
User
User at a insurance company with 5,001-10,000 employees
Sep 24 2017

What is most valuable?

The abundance of device, platform, and browser combinations/versions that can be used in parallel.

How has it helped my organization?

Test engineers can now run more tests without bogging down the power of their PC which enables them to multitask,... more»

What needs improvement?

Unable to segregate reports for tests that are currently being developed, and might not be returning useful results.

What's my experience with pricing, setup cost, and licensing?

Do your homework.

Which other solutions did I evaluate?

Previously, we had attempted to create our own, on-premise, device grids. There were many difficulties, and in the end,... more»

What other advice do I have?

The APIs that are offered play a huge role in reporting and metrics for us. Figuring out how to utilize them can be of... more»
Arti Jain
Real User
--
Sep 18 2017

What is most valuable?

Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up. The... more»

How has it helped my organization?

We are saving a ton of the required lead time before starting any tests. Before, we would plan months ahead on browsers/platforms to determine... more»

What needs improvement?

Better and programmatic controls on request/response recordings and sharing with developers.

What's my experience with pricing, setup cost, and licensing?

Go ahead please. Try it at a smaller scale.

Which other solutions did I evaluate?

Everything else was homegrown; nothing like this.
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What is Sauce Labs?

Sauce Labs provides the world's largest secure and highly scalable automation cloud for testing desktop, mobile web, native, and hybrid applications. Sauce Labs helps companies accelerate software development cycles, improve application quality, and deploy with confidence across 450+ browser/OS/device/platform combinations.

Sauce Labs customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

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