Sauce Labs Reviews

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Brook Beam
Real User
Lead Software Test Automation Engineer at a tech vendor
Feb 26 2018

What is most valuable?

Of all the services explored, Sauce Labs offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline, and integrates best with Jenkins. The Jenkins UI plugin offers a way to easily configure browser… more»

How has it helped my organization?

Prior to moving to a continuous delivery model, we were on a classic two week regression testing cycle, mostly conducted via manual testing and manually-executed automated tests scripts in a large integrated testing environment. Upon… more»

What needs improvement?

The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Currently, in order to tap into these capabilities, a programmatic solution is required from the… more»

What's my experience with pricing, setup cost, and licensing?

When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk".

Which other solutions did I evaluate?

BrowserStack was also explored, but did not integrate with out intended CI/CD model as extensively or seamlessly as Sauce Labs was able to.
Jeremy Ideus
Real User
Health Systems QA Automation Engineer (SDET) at a healthcare company with 10,001+ employees
Oct 26 2017

What is most valuable?

* Running tests in parallel * Sauce Connect Proxy tunnel * JIRA/Bamboo plugins

How has it helped my organization?

Enables faster execution of regression tests without having to support/maintain the software needed to validate regressions against different devices, OS, and browsers.

What needs improvement?

Speeds up the time it takes to run end-to-end user interface (UI) tests inside their virtual machines (VMs).

What's my experience with pricing, setup cost, and licensing?

Start small, even if you are a large-to-enterprise level organization. The setup cost, if you're an enterprise-sized organization, is negligible. Establish a few quick and easy "wins" for one or two… more»

If you previously used a different solution, which one did you use and why did you switch?

Yes. We built and managed all of our testing infrastructure in-house.

Which other solutions did I evaluate?

SmartBear, Perfecto, and Ranorex.
Find out what your peers are saying about Sauce Labs, BrowserStack, Bitbar and others in Functional Testing Tools. Updated: July 2019.
353,599 professionals have used our research since 2012.
JD
Real User
Test Engineer at a media company with 501-1,000 employees
Oct 17 2017

What is most valuable?

The ability to run on multiple browsers, simulators, and emulators and the ability to proxy to other locations. Also, it runs on the cloud, so you don't have physical… more»

How has it helped my organization?

Currently, it's being used to run tests after deployment of some of our services so we know the status of the services. We also use it to run tests on a schedule so we can… more»

What needs improvement?

Start execution time as each time a set of tests start, it will launch a new VM so it takes a bit of time.

What's my experience with pricing, setup cost, and licensing?

Trial the product and see if it suits your needs.

If you previously used a different solution, which one did you use and why did you switch?

Previously, we were only running it locally.

What other advice do I have?

I would definitely recommend - the community and customer service are good. The improvements are continuous with regular updates.

Which other solutions did I evaluate?

Nope.
User
User at a insurance company with 5,001-10,000 employees
Sep 24 2017

What is most valuable?

The abundance of device, platform, and browser combinations/versions that can be used in parallel.

How has it helped my organization?

Test engineers can now run more tests without bogging down the power of their PC which enables them to multitask, getting more work done.

What needs improvement?

Unable to segregate reports for tests that are currently being developed, and might not be returning useful results.

What's my experience with pricing, setup cost, and licensing?

Do your homework.

If you previously used a different solution, which one did you use and why did you switch?

Previously, we had attempted to create our own, on-premise, device grids. There were many difficulties, and in the end, there were cost savings with outsourcing this.

What other advice do I have?

The APIs that are offered play a huge role in reporting and metrics for us. Figuring out how to utilize them can be of a tremendous value add to any organization making… more»

Which other solutions did I evaluate?

Yes, I won't name them, but we looked at two other products of a similar nature.
Arti Jain
Real User
--
Sep 18 2017

What is most valuable?

Testing my app on cloud has really helped us with save time and resources to procure various hardware and software, and set those up. The convenience of getting the test done with one click on several… more»

How has it helped my organization?

We are saving a ton of the required lead time before starting any tests. Before, we would plan months ahead on browsers/platforms to determine the needed support, and keep them ready as development… more»

What needs improvement?

Better and programmatic controls on request/response recordings and sharing with developers.

What's my experience with pricing, setup cost, and licensing?

Go ahead please. Try it at a smaller scale.

If you previously used a different solution, which one did you use and why did you switch?

Everything else was homegrown; nothing like this.

Which other solutions did I evaluate?

None that I am aware of.
User
Snr Recruiter with 51-200 employees
Jul 30 2017

What is most valuable?

Allows us to do JIRA Cloud and BambooHR Integration. As a development shop, Sauce Labs builds a lot of internal tools. We have the availability of our own JIRA Cloud and BambooHR integration as an… more»

How has it helped my organization?

Helps us free up local environment space and has freed up time for more exploratory testing with QA engineers. It improved our organization by reducing escaped bugs.

What needs improvement?

I would like to see improved network connectivity and it should allow playback for native apps.

What's my experience with pricing, setup cost, and licensing?

It could be less like pay-per-use with a lower rate.

If you previously used a different solution, which one did you use and why did you switch?

We were using BrowserStack, and we switched because Sauce Labs is more user-friendly.

Which other solutions did I evaluate?

We did not evaluate other options. This solution was a straightforward choice for us.
Luis Arley Gomez De Oro
Real User
Executive Chef at a non-tech company
Jul 16 2018

What is most valuable?

They offer a large number of devices and browser/operating system combinations for real device tests. I can eliminate having to find a person with the necessary device or browser who will perform the tests quickly on my desk. It also allows me to use the Selenium script test which eliminates more… more»

How has it helped my organization?

Our organization has improved by testing our website on more devices and browsers than we currently have. We were able to test on the newest browsers without installing them on our computers, and test the newest operating systems without updating our mobile devices.

What needs improvement?

It would be nice for it to ask for the URL along with browser/operating system I want to try, but not for it to simply ask for a combination. I want to be able to start ten at the same time. I would also like to put a username and password before the test launch instead of entering ten tabs and… more»

If you previously used a different solution, which one did you use and why did you switch?

No
Manoj T V
Real User
Team Lead/Manager at a media company with 501-1,000 employees
Aug 09 2017

What is most valuable?

Cross-browser testing.

How has it helped my organization?

We realize that when you make a decision to buy Test Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if… more»

What needs improvement?

Video playback.

What's my experience with pricing, setup cost, and licensing?

Of course, yes.

If you previously used a different solution, which one did you use and why did you switch?

No.

What other advice do I have?

Nothing, all good.

Which other solutions did I evaluate?

not really
See 25 More Sauce Labs Reviews

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What is Sauce Labs?

Sauce Labs provides the world's largest secure and highly scalable automation cloud for testing desktop, mobile web, native, and hybrid applications. Sauce Labs helps companies accelerate software development cycles, improve application quality, and deploy with confidence across 450+ browser/OS/device/platform combinations.

Sauce Labs customers

Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.

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