We performed a comparison between Dell NetWorker and Quest Rapid Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The extensive information provided on tool properties has been very useful, specifically the information on databases"
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"Dell's technical support are quite helpful with straightforward issues."
"I feel that it is a good product."
"The software is quite complicated and useful for large corporations using different information systems."
"The software’s best feature is data backup for any system."
"The feature that offers the greatest benefits in ensuring data integrity is its backup capability."
"There are no problems in terms of stability."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The compression and deduplication features have helped to save on storage costs."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"I haven't had a good experience with technical support. It takes them a very long time to resolve issues."
"Reporting templates could be easier to understand and more comprehensive."
"The solution could be graphically better."
"In the next release, I would like to see better pricing and more integration with the other products in Dell EMC."
"The software also isn't user-friendly like Convault or Rubrik. The solution errors and management aren't so good in comparison."
"The implementation process could be improved."
"Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker."
"The user interface has to be improved"
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Quest Rapid Recovery is ranked 24th in Backup and Recovery with 18 reviews. Dell NetWorker is rated 7.8, while Quest Rapid Recovery is rated 8.8. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Azure Backup, Dell PowerProtect DD (Data Domain) and Rubrik. See our Dell NetWorker vs. Quest Rapid Recovery report.
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