We performed a comparison between eSentire and SentinelOne Vigilance based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The Managed Detection and Response (MDR) feature was really good and most valuable. We were handling very sensitive data, and we needed a quick response in real-time, which eSentire provided. It was also cost-effective, and their SOC team was very responsive."
"The managed detection response (MDR) product was the most valuable."
"The most valuable feature of the solution is its performance, which is very important for us in our company."
"The SentinelOne Active EDR is the most valuable feature."
"The most valuable feature is protection against ransomware and malware."
"In our company, we use SentinelOne Vigilance for security purposes. We not only use it to detect viruses but also to monitor any activities on the endpoints so that we can take appropriate measures to mitigate any potential threats."
"The solution is very easy to use."
"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."
"The initial setup process was straightforward."
"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"The current reporting system could benefit from improvement."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"We found a couple of bugs in the user interface."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I would like to see more frequent check-ins with our security status."
"Its GUI can be a lot better."
"From my standpoint, their MSP program, in general, needed to be worked on. It should be made much more simple. It's too convoluted in its process. I know it was in the process of being revamped, and as of the end of January, it was not finished."
"I have found issues with the solution’s stability and implementation. The solution has performance issues. I would like the solution to launch the rollback plan for ransomware on Linux and Mac. It should be something similar to the support that Windows gets."
"The process to replicate exclusions is not user-friendly."
"It is not easy to remove the customer without the dashboard."
"I suspect that the areas for improvement may not necessarily lie within the tool itself but rather in our organization's lack of knowledge and understanding of cybersecurity. Cybersecurity is a complex area, and our organization has a skill set deficit. Therefore, we rely on our cybersecurity support company to help us manage the tool and handle incidents. Our limited expertise sometimes prevents us from fully utilizing them or identifying potential gaps."
"The tool needs improvement in clear communication and detection."
"Sometimes, SentinelOne Vigilance also detects false positives, which are not true. In such cases, we need to make changes in the policies on the dashboard accordingly."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"My only complaint is that the knowledge base is not accessible to the customer."
eSentire is ranked 24th in Managed Detection and Response (MDR) with 2 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 18 reviews. eSentire is rated 7.6, while SentinelOne Vigilance is rated 8.4. The top reviewer of eSentire writes "A solid product for security, but the MSP program should be simpler". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". eSentire is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Red Canary and Adlumin Security Operations Platform, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR and ShadowSpear Platform.
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