We performed a comparison between ESET Cloud Apps Protection and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The product is not resource-intensive."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Does a thorough job of examining email and URLs for malicious content."
"The initial setup was easy."
"We are close to having 99% or 98% detection."
"The most valuable features are the precision of detection and the level of customization of the policy."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"It has a really nice web-based administration console."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"It offers great security against malware and other threats."
"There is room for improvement in terms of reporting."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"There's room for improvement regarding the time frame for retrieving emails."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
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ESET Cloud Apps Protection is ranked 21st in Email Security with 2 reviews while Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews. ESET Cloud Apps Protection is rated 9.6, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. Microsoft Exchange Online Protection (EOP) report.
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