We performed a comparison between ESET Cloud Apps Protection and Fortinet FortiMail based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Does a thorough job of examining email and URLs for malicious content."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"I love the integration between Fortinet products."
"The anti-spam features are valuable."
"The most valuable feature of this solution is the spam filter."
"The anti-spam feature is very valuable."
"Technical support is great. They're available 24/7 and their response time is typically within the hour."
"The most valuable features of Fortinet FortiMail are its virus outbreak prevention and FortiSandbox integration."
"The spam filtering is great."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"There is room for improvement in terms of reporting."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The pre-sales cost calculations could be more transparent."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The product must provide better malware detection."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"The infrastructure could be improved."
"I think they need to look into it and improve their signatures. This will help with blocking incoming spam emails."
"It would be nice if we could manage the solution from the cloud so I could handle things off-site if necessary."
"Fortinet FortiMail should allow more flexibility with the content rules."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"I would like it if the solution could be more affordable."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
ESET Cloud Apps Protection is ranked 21st in Email Security with 2 reviews while Fortinet FortiMail is ranked 5th in Email Security with 55 reviews. ESET Cloud Apps Protection is rated 9.6, while Fortinet FortiMail is rated 8.6. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". ESET Cloud Apps Protection is most compared with Microsoft Exchange Online Protection (EOP), whereas Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection. See our ESET Cloud Apps Protection vs. Fortinet FortiMail report.
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