We performed a comparison between ESET Cloud Apps Protection and Perception Point Advanced Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The deployment capability is a great feature."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Microsoft Defender for Office 365 is a stable solution."
"The most valuable features are the precision of detection and the level of customization of the policy."
"We are close to having 99% or 98% detection."
"The most valuable feature is the hardware-assisted platform module."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
"The most valuable feature I have found is the speed of scanning emails."
"The solution is used to block malicious items hidden inside a document or PDF file."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"We haven't had a client, who uses their protection, have an email security breach. That is the best thing about what they do. We don't have to think too much. Their product just works and keeps bad emails away."
"The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The XDR dashboard has room for improvement."
"I'd like some additional features any product can give me to protect our environment in a better way."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The specific domain file for Apache needs to be well-defined."
"It's not easy for an admin to check and decide if the email is good or not."
"There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into."
"Perception Point Advanced Email Security should make available more use cases."
"Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future."
"I think the interface could be improved in the next release."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"Dashboard is an area of concern in the solution where improvements are required."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Perception Point Advanced Email Security Pricing and Cost Advice →
ESET Cloud Apps Protection is ranked 21st in Email Security with 2 reviews while Perception Point Advanced Email Security is ranked 14th in Email Security with 21 reviews. ESET Cloud Apps Protection is rated 9.6, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". ESET Cloud Apps Protection is most compared with Fortinet FortiMail and Microsoft Exchange Online Protection (EOP), whereas Perception Point Advanced Email Security is most compared with Avanan, Proofpoint Email Protection, IRONSCALES, Sophos Email and Cisco Secure Email. See our ESET Cloud Apps Protection vs. Perception Point Advanced Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.