We performed a comparison between SEET Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: ESET's customer service is praised for its helpfulness and quick response. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: The setup process for ESET Endpoint Security is generally regarded as effortless. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: ESET Endpoint Security is considered to be reasonably priced with various licensing options. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"The product's initial setup phase is very easy."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet is very user-friendly for customers."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The price is low and quite competitive with others."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products."
"The most valuable feature is the antispam module, which comes in the bundle."
"The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources."
"The stability is good."
"The features seem to be alright."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"We do not have a domain structure yet but we can manage our client stations via this solution's managing interface. This means that we don't need to have any extra management platforms."
"Symantec ATP provides quite a good overview of how threats have spread within the company."
"It's a single-agent installation with many features including wireless protection."
"The most useful features are the antivirus, anti-spyware, and the firewall feature. It also provides application control and Host Integrity, which is a very unique feature."
"The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."
"Device control is most valuable. Symantec is providing all such features in the basic plan, whereas when we last checked, such a feature was not available in the basic plan of Malwarebytes."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"ATP is really impressive, and with EDR, it is the best solution I have ever known."
"The solution is completely scalable."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"The SIEM could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"ZTNA can improve latency."
"The only minor concern is occasional interference with desired programs."
"They could be more aggressive with malware."
"The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version."
"The initial setup of ESET Endpoint Security was not complex because we have five years of experience. However, it is not as easy if we did not have the experience."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"ESET should consider giving it application control."
"I would like them to use AI features to do preventative virus protection."
"The solution could improve by having higher-level security and reporting."
"They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet."
"SONAR could be improved. The false/positive rate is a little high."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"Difficult to set up on older systems."
"They should work on making the virus definition file lighter."
"It would be nice to see more antivirus features for USB control."
"There are a few negative points. They should separate the feature for each separate solution for mobile devices. The second one is about the price, it's expensive. Finally, the third would be the complexity of implementation."
"They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well."
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ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. ESET Endpoint Protection Platform is rated 8.2, while Symantec Endpoint Security is rated 7.6. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Intercept X Endpoint, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our ESET Endpoint Protection Platform vs. Symantec Endpoint Security report.
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