We compared Fortinet FortiEDR and Microsoft Defender for Endpoint based on our user's reviews in several parameters.
Fortinet FortiEDR requires improvements in user interface, setup process, documentation, and reporting capabilities. Users appreciate its threat detection capabilities and customer service. Microsoft Defender for Endpoint features comprehensive threat protection, real-time monitoring, and efficient incident response. Users praise its customer service, pricing, and effectiveness in threat detection but suggest some areas for improvement. Overall, Fortinet FortiEDR focuses on enhancements in usability and reporting, while Microsoft Defender for Endpoint emphasizes comprehensive threat protection and real-time monitoring.
Features: Fortinet FortiEDR is praised for its advanced threat detection, seamless integration, and user-friendly interface. Microsoft Defender for Endpoint excels in comprehensive threat protection, real-time monitoring, and effective incident response capabilities.
Pricing and ROI: The setup cost for Fortinet FortiEDR is reported to be straightforward and hassle-free, requiring minimal effort. Customers also appreciate the flexibility of licensing options that allow them to choose the most suitable model. Similarly, with Microsoft Defender for Endpoint, users found the pricing reasonable, setup process straightforward, and licensing options flexible for different organizational needs., Fortinet FortiEDR offers a positive ROI based on user feedback. Microsoft Defender for Endpoint also has a positive ROI, with users praising its performance, effectiveness, and real-time insights.
Room for Improvement: Fortinet FortiEDR could benefit from improvements in user interface, ease of use, setup process, documentation, training resources, reporting capabilities, and dashboards. Microsoft Defender for Endpoint has areas for enhancement according to user feedback.
Deployment and customer support: Based on user reviews, the implementation duration for Fortinet FortiEDR varies, with some users taking three months for deployment and a week for setup. Microsoft Defender for Endpoint also has varying reviews, with some users taking three months for deployment and a week for setup. It is important to consider the context in which these timeframes are mentioned., Customers have reported positive experiences with the customer service of both Fortinet FortiEDR and Microsoft Defender for Endpoint. However, Fortinet is praised for its excellent assistance and guidance, while Microsoft is commended for the helpfulness, efficiency, and promptness of their support team.
The summary above is based on 106 interviews we conducted recently with Fortinet FortiEDR and Microsoft Defender for Endpoint users. To access the review's full transcripts, download our report.
"The price is low and quite competitive with others."
"The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This is a very go, proactive solution to threat protection using advanced analysis."
"The intelligence mechanisms are good."
"The most valuable features are that it is flexible, and it is integrated with Microsoft products."
"We can run the virus scan across our entire environment."
"In my opinion, the most valuable aspects are the reporting analytics and integration with Sentinel. Defender does an excellent job of correlating the different entities that comprise threat analysis, analytics data, and log analytics. It helps to piece together investigations into any exploit or malicious activity within a specific tenant. AI and analytics tools are probably the most valuable components."
"I find the vulnerability management section of Microsoft Defender for Endpoint to be very useful for organizations."
"Stable endpoint manager, antivirus, and antimalware, with fast technical support and a straightforward setup."
"It can reach our applications and PC activities in the cloud."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"The solution is not stable."
"ZTNA can improve latency."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The support needs improvement."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution should address emerging threats like SQL injection."
"Microsoft Defender for Endpoint could improve by making the reporting better."
"I want Microsoft Defender to have the ability to deal with some issues automatically, so I don't need to address that issue manually."
"There is no behavior analytics for devices and endpoints. There is no behavior-based protection."
"The central console needs improvement. Both McAfee and Symantec antivirus have dashboards. These integrate with a server and work on my antivirus or some other product. However, with Microsoft Defender, you use Microsoft Group Policy Object. Defender does not provide a central console. Therefore, if you implement Defender, then maybe use another tool for the central view."
"I miss having an executive dashboard or a simple view for viewing things. Everything is extensive in this solution. Everything is configurable and manageable, but the environment of Microsoft 365 has about 13 administrative dashboards, and in each of the dashboards, there are a gazillion things to set up. It is good for a large enterprise, but for a 200-seat client, you need to see 5% of that."
"Other vendors provide a lot of customization when it comes to integration, which every big organization requires. No big organization depends on one particular tool. Defender lacks that at this point."
"Defender could be more secure and stable."
"From an audit point of view, our auditors would like to have more reports on how things are used, if things go wrong, and how they went wrong. For example, if something got a warning, "Why?" So, we would like more versatility for tracing and reporting. That would improve the product, as long as the user interface doesn't get bogged down."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 30 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. Fortinet FortiEDR is rated 8.0, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Fortinet FortiEDR is most compared with Fortinet FortiClient, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our Fortinet FortiEDR vs. Microsoft Defender for Endpoint report.
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