We performed a comparison between Fortra's JAMS and IBM Workload Automation based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Fortra's JAMS is praised for its efficient handling of job dependencies and its automation features such as File Watchers, notifications, and code-driven automation. IBM Workload Automation is highly regarded for its ability to incorporate additional features upon user request, trigger jobs in multiple nodes, and maintain stability in monitoring batch applications.
Fortra's JAMS could enhance their user interface, search functionality, exception management, and reporting features. IBM Workload Automation requires improved navigation, job dependencies, daily schedule updates, and reporting visibility.
Service and Support: Customers have expressed satisfaction with Fortra's JAMS customer service, describing it as responsive, knowledgeable, and always helpful. The support team promptly addresses concerns and provides solutions to different problems. IBM Workload Automation's support is also highly praised, especially for assisting with issues that are out of customers' control. Nonetheless, some difficulties may arise in pinpointing the cause of specific problems.
Ease of Deployment: Users find the initial setup for Fortra's JAMS to be uncomplicated and user-friendly, as they are able to easily follow instructions on the webpage and deploy tasks efficiently. The initial setup for IBM Workload Automation may pose difficulties for individuals unfamiliar with IBM tools; however, with guidance, it becomes relatively easy.
Pricing: Fortra's JAMS has an initial investment in the first year, along with a yearly upkeep fee. Users consider the pricing reasonable and budget-friendly and appreciate its flexibility to accommodate expansion. IBM Workload Automation's pricing structure is personalized to each customer's agreement, varying between five and a thousand licenses based on usage.
ROI: Fortra's JAMS has been commended for its impressive return on investment, offering time savings, enhanced productivity, and cost-effectiveness. IBM Workload Automation's ROI is more uncertain and necessitates thorough research and analysis to gain a clearer comprehension.
Comparison Results: Fortra's JAMS is the preferred choice over IBM Workload Automation. Users appreciate JAMS for its user-friendly setup process, efficient handling of job dependencies, automation features, interactive agents, code-driven automation, flexible scheduling options, and detailed logging for problem-solving.
"I like how you can add new execution methods on the fly. It isn't overly complex to add Python script support to an execution method in the JAMS system. The scheduling is excellent. You can schedule a maintenance window and take that resource unit out of everything. It halts all of the jobs."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful."
"The planning capabilities are most valuable."
"The product is easy to use."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"Jobs can be triggered in multiple nodes."
"The initial setup is easy."
"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."
"The technical support is great, the product is easy-to-use, and it is stable."
"The support from Cisco is very good. I was with them as a company for 40 years"
"I have supported this product in literally 100s of different environments and its unmatched in its ability to scale to any size."
"Provides a robust, full spectrum enterprise-wide WLA platform."
"All my machines at work are Macs. JAMS client is a Windows-based thing. It is all built on .NET, which makes perfect sense. However, that means in order for me to access it, I need to connect to a VPN, then log onto one of our Azure VMs in order to access the JAMS client. This is fine, but if for some reason I am unable to do so, it would be nice to be able to have a web-based JAMS client that has all the exact same functionality in it. There are probably a whole bunch of disadvantages that you would get with that as well, but that is definitely something that would make life easier in a few cases."
"JAMS handles exceptions fairly well but there are some areas where it might improve a little bit. It has to do with being able to automatically handle exceptions, out-of-the-box, rather than having to code them."
"The product does not allow the users to cut and paste the job names from the screen."
"If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful."
"I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder."
"I would like a simple web interface that I could give to my team to go in and kill jobs or see why jobs died so that we don't have to drill down deeper into the application and know everything about it. It would be good to have a really clean web engine that would say here are the jobs running. We can then click to see the time running and whether any of them fails and other similar things. I know they have one, but it's not very simplistic."
"The UI could be better. There were some things that were not quite intuitive, such as the search tool. When we tried to search for jobs, we had to clear the entire search and then go in and enter the new search query. That's something that wasn't intuitive for a new user."
"One thing that I know that the JAMS people said that they were working on that would be huge for us is a search capability so that you could search for tasks. It may be available in version 7 or in a future release of 7. I think that's on their roadmap. But right now, for us to do a search, we have to search through database queries."
"Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"The performance of the previous versions could be better."
"Scalability-wise, it can be a little bit challenging."
"It should support other schedulers that aren't IBM products."
"The schedule refreshes daily and that's a challenge for us."
"The configuration of IBM Workload Automation has some challenges. We have a difficult time customizing it, but it is similar to other solutions."
Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews while IBM Workload Automation is ranked 13th in Workload Automation with 28 reviews. Fortra's JAMS is rated 9.0, while IBM Workload Automation is rated 8.2. The top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". On the other hand, the top reviewer of IBM Workload Automation writes "With an easy setup phase in place, agent-based installation can be done in minutes". Fortra's JAMS is most compared with Control-M, Tidal by Redwood, AutoSys Workload Automation, Redwood RunMyJobs and VisualCron, whereas IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, HCL Workload Automation, Red Hat Ansible Automation Platform and Tidal by Redwood. See our Fortra's JAMS vs. IBM Workload Automation report.
See our list of best Workload Automation vendors.
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