Compare Genesys vs. Moxie

Genesys is ranked 2nd in Contact Center Platforms while Moxie is ranked 3rd in Live Chat. Genesys is rated 0, while Moxie is rated 0. On the other hand, Genesys is most compared with Cisco Contact Center Enterprise, Avaya Aura and Aspect, whereas Moxie is most compared with LivePerson LiveEngage, eGain and Genesys.
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Genesys Logo
4,036 views|3,671 comparisons
Moxie Logo
394 views|302 comparisons
Ranking
2nd
Views
4,036
Comparisons
3,671
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
3rd
out of 14 in Live Chat
Views
394
Comparisons
302
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 15% of the time.
Compared 12% of the time.
Compared 51% of the time.
Compared 29% of the time.
Compared 20% of the time.
Also Known As
Genesys Customer Interaction Management PlatformMoxie Employee Spaces, nGenera, Collaboration Spaces, Moxie Software Moxie Employee Spaces
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Genesys
Moxie Software
Overview
Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries, to orchestrate 25 billion contact center interactions per year in the cloud and on premises. From 1 to 100,000+ seats, we are addressing the needs of small, mid-size and large enterprises with flexible deployment models. Genesys has three new Contact Center solutions to choose from: Premier Edition for small to mid-sized Contact Centers, Business Edition for mid-sized Contact Centers, and Enterprise Edition for large Contact Centers.Moxie anticipates what customers want, connecting and engaging with them through the entire digital journey across devices. Through Moxie’s solutions, including Live Chat, Email, Knowledge, and Web Self-Service companies have the ability to deliver the right engagement offer via the right channel to increase total customer value.
Offer
Learn more about Genesys
Learn more about Moxie
Sample Customers
Vodacom, British Telecom (BT), Marketo, Etisalat, Deutsche Telekom, AstraZeneca, Red Hat, DNB, UBI Banca, ICICI Bank, esri, Swedbank, Swisscom, Marks & Spencer, Banco de Chile, Princeton University, Overstock, Procter & Gamble (P&G), elong, Emirates, Vodafone, Ticketmaster Epson, Dell, Crate & Barrel, 3M, American Eagle Outfitters, United Airlines, Lebara, Digital UK
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