We performed a comparison between Google Workspace and Zoho Mail based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good."
"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."
"Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc."
"The corporate email feature on Google's Gmail is fantastic."
"It's stable. There isn't really any downtime."
"It's more open than Microsoft and easy to use."
"What I like most about Google Workspace is the Google Drive app because you can easily access it from anywhere and from any device. I also find the solution easy to use. It's user-friendly."
"The solution's technical support is very good."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"We can create email accounts for our customers."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
"Zoho Mail is a stable product."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"The notifications, scheduling, and meetings are all integrated."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"The tool should improve its on-prem capabilities to include people who are working offline. The pricing is also a challenge for both the Indian and overseas markets. The tool has a cap of 300 licenses. The product's price has also increased by 10 percent. Businesses are struggling to justify the ROI. Users cannot block emails unless they have a strong firewall."
"With the Internet of Things, a platform that integrates well with others would be even better."
"There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution."
"Our users have faced an issue with increasing their email quotas over the last three months."
"Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available."
"In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."
"In some cases, we are using the Google Meet functions but only when we have external clients. Internally, we are using Slack. Google Meet virtual meeting function is not as advanced as the one in Slack and should improve."
"Not all tools are available in the one facility."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"Zoho Mail needs to add an IT system management feature."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"The solution doesn't need to be improved."
"The solution’s stability could be improved."
"The interface isn't quite good. Everything looks a little low-quality."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Zoho Mail is ranked 9th in Email Applications with 8 reviews. Google Workspace is rated 8.2, while Zoho Mail is rated 8.0. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Zoho Mail writes "An intuitive tool that offers an ample number of features at very customer-friendly prices". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp, ProtonMail and Microsoft 365 Business, whereas Zoho Mail is most compared with IceWarp, Microsoft Exchange Online, ProtonMail, Zimbra Cloud and Zimbra Collaboration. See our Google Workspace vs. Zoho Mail report.
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