We performed a comparison between Microsoft Exchange Online and Zoho Mail based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable product. We are using it for 500 users."
"The most valuable feature of the solution is its integration with Microsoft Outlook and Microsoft Teams for shared calendars."
"The data prevention and protection feature is good."
"The solution is very easy to set up and quite quick to deploy."
"The product enables us to have remote meetings."
"The product’s most valuable feature is the online archive."
"Intuitive and easy to use."
"It's not hard to set up."
"The notifications, scheduling, and meetings are all integrated."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"Zoho Mail is a stable product."
"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
"We can create email accounts for our customers."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"I don't really like the response time of the web GUI for administration."
"Microsoft needs to lower the price of the extra production add-ins for Exchange Online."
"In the next release, I would like to see more features added to the security of the solution."
"Exchange Online has issues with its mail flow and content search."
"The solution's performance can be improved when you are trying to access it remotely."
"We'd like to have the ability to recall emails on the web. I'm not sure if that is available yet."
"What I don't like about Microsoft Exchange Online is too much integration because now it has many services connected to it. In the beginning, it was just email, and now it's also Teams and Visio, and many other services which I don't like. Microsoft Exchange Online should focus on one service. The product now lost focus, and this is its area for improvement. I would also like more freedom in choosing to use just one service, for example, just Microsoft Exchange Online, which means I don't need Teams or any other Microsoft product or service there. Right now, all services are either in the Microsoft Office suite, or there are more products or services integrated with Microsoft Exchange Online, and I'd like to just focus on one."
"The price could be an area of concern for many."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"The solution’s stability could be improved."
"Zoho Mail needs to add an IT system management feature."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"The solution doesn't need to be improved."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"The interface isn't quite good. Everything looks a little low-quality."
Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while Zoho Mail is ranked 8th in Email Applications with 8 reviews. Microsoft Exchange Online is rated 8.6, while Zoho Mail is rated 8.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of Zoho Mail writes "An intuitive tool that offers an ample number of features at very customer-friendly prices". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zimbra Collaboration and IceWarp, whereas Zoho Mail is most compared with IceWarp, Google Workspace, ProtonMail, Zimbra Collaboration and Zimbra Cloud. See our Microsoft Exchange Online vs. Zoho Mail report.
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