We performed a comparison between Zimbra Collaboration and Zoho Mail based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is easy to set up."
"The most valuable feature of Zimbra Collaboration is email functionality."
"We can control all the data in my IT infrastructure."
"Zimbra Collaboration is a good tool for video calls...Zimbra Collaboration's initial setup phase was easy."
"Network NG Modules are valuable to us."
"Good email solution and it's open-source."
"It has all collaboration features, such as document sharing, video conferencing, chatting, task sharing, and calendar sharing."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"We can create email accounts for our customers."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"The notifications, scheduling, and meetings are all integrated."
"Zoho Mail is a stable product."
"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
"Zimbra must improve its solution to make it easy so that the users don't have to use webmail to connect to their accounts and log in to webmail every time. This is something that is lacking in Zimbra Collaboration. They should provide a better way to easily connect email applications on the desktop to the Zimbra server. They should also try to have more functionality for storage management, like Microsoft Exchange. Currently, the management of the email data must be done manually in Zimbra Collaboration, which we are finding very difficult. They should provide a way to save emails so that you can have more space on the server and storage. Because of the lack of this functionality, we are planning to migrate to Microsoft Exchange. Microsoft Exchange provides a better way to manage storage than Zimbra Collaboration. You cannot have a mail solution without storage management because emails will always increase. Zimbra Collaboration also needs tools for management. More back-office tools are required to manage the whole mailbox and space. You don't only manage emails but also the documents attached to the emails. Therefore, you require tools to select and decide what do you want to save or how do you want to free up space in your infrastructure."
"The solution could use more integration with third-party tools."
"It is good and competent, but you have to pay for video and group chat features."
"They should enhance its online meeting features."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"The solution could improve by making it easier to use."
"Zimbra should provide a desktop client. Right now, we are using a web browser for accessing our emails. There should also be a desktop client."
"Zimbra Collaboration's video conferencing could be improved."
"The solution’s stability could be improved."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
"Zoho Mail needs to add an IT system management feature."
"The solution doesn't need to be improved."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"The interface isn't quite good. Everything looks a little low-quality."
Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews while Zoho Mail is ranked 8th in Email Applications with 8 reviews. Zimbra Collaboration is rated 8.0, while Zoho Mail is rated 8.0. The top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". On the other hand, the top reviewer of Zoho Mail writes "An intuitive tool that offers an ample number of features at very customer-friendly prices". Zimbra Collaboration is most compared with Microsoft Exchange, Open-Xchange, IceWarp and Google Workspace, whereas Zoho Mail is most compared with IceWarp, Microsoft Exchange Online, Google Workspace, ProtonMail and Zimbra Cloud. See our Zimbra Collaboration vs. Zoho Mail report.
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