Cancel
You must select at least 2 products to compare!
Grafana Labs Logo
12,421 views|8,458 comparisons
86% willing to recommend
Prometheus Logo
6,261 views|5,569 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between Grafana and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Grafana's complexity and duration depend on the user and use case, while Prometheus has a straightforward setup but requires customization for more complex needs. Both products benefit from experience with the solution.
  • Features: Grafana has customizable graphs, is open source, and has good support. Prometheus is highly flexible, with APIs and libraries for integration, and has a reliable data storage system. Grafana excels in UI dashboards and live monitoring, while Prometheus has a valuable dashboard for collecting and comparing logs.
  • Pricing: Grafana has a variable setup cost depending on the number of metrics ingested per day, whereas Prometheus is free. Grafana has both open source and enterprise editions, while Prometheus is solely open source. Commercial use of Grafana requires a license, while Prometheus does not have any associated costs.
  • Service and Support: Grafana has efficient and responsive customer service, while Prometheus relies on documentation and community support. Users have positive experiences collaborating with Grafana's support team, while many Prometheus users do not need to contact technical support.
  • ROI: Grafana and Prometheus both offer good ROI for monitoring. Grafana stands out for its enriched data visualization while Prometheus has the added benefit of being a valuable free solution.

Comparison Results: Users prefer Grafana to Prometheus because it has better visualization tools, more customizable graphs, and a more user-friendly interface. Although Prometheus is known for its flexibility and integration capabilities, it lacks user-friendliness and reporting capabilities. Furthermore, Grafana provides better customer service and support, with a helpful community and good documentation. 

To learn more, read our detailed Grafana vs. Prometheus Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This solution provides valuable insights into the health of our infrastructure in real time.""The most valuable aspect is customization. There are many customizations possible, so I like that.""The best feature was the creation of graphs and trends.""It is easy to change and move virtual servers.""Grafana is a very scalable product. It's a really good product.""The installation process is easy. We have deployed it on the cloud. I have around 20 to 30 people using the solution in my company.""The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good.""What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization."

More Grafana Pros →

"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy.""Prometheus gives us high availability automatically.""Prometheus is a great solution for monitoring.""The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features.""I like its lightweight configuration functions.""The solution helps us to scale our products and services, and it helps me by gathering those metrics.""The scalability of Prometheus is very good.""The solution can be deployed in thirty minutes."

More Prometheus Pros →

Cons
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes.""It would be helpful if they simplified the data source.""Multiple dashboards combined into one dashboard has slowed things down for us.""They should improve the functioning of its editing tool.""The solution has room for improvement with a better API to help automate the construction of the dashboards easier.""I would like the ability to download my results into any format in order to share the information with my clients.""The service dashboard is very hard and needs improvement.""There are not a lot of plugins for financial market monitoring."

More Grafana Cons →

"The alert functionality is kind of lackluster.""When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge.""The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services.""The solution's error handling part could be improved.""If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics.""Prometheus has a learning curve when setting it up. It definitely requires a little bit more hands-on than other solutions. It is an open source solution which means you do need to go through and read the literature that they have online for setting it up. The setup could be made easier.""They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version.""Its documentation could be clearer to understand."

More Prometheus Cons →

Pricing and Cost Advice
  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    768,857 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Top Answer:The most valuable feature of Prometheus is its ability to collect metrics.
    Top Answer:For a project I am currently working on in my company, I use Grafana, but for the data source part, I use Prometheus. I use Prometheus in a Kubernetes cluster. I use Prometheus for the processes… more »
    Ranking
    Views
    12,421
    Comparisons
    8,458
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Views
    6,261
    Comparisons
    5,569
    Reviews
    29
    Average Words per Review
    384
    Rating
    8.3
    Comparisons
    New Relic logo
    Compared 14% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 10% of the time.
    Elastic Observability logo
    Compared 8% of the time.
    Azure Monitor logo
    Compared 25% of the time.
    New Relic logo
    Compared 17% of the time.
    Dynatrace logo
    Compared 15% of the time.
    Sentry logo
    Compared 9% of the time.
    Apache SkyWalking logo
    Compared 2% of the time.
    Learn More
    Grafana Labs
    Video Not Available
    Overview

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    Sample Customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Information Not Available
    Top Industries
    REVIEWERS
    Retailer21%
    Computer Software Company21%
    Financial Services Firm14%
    Comms Service Provider14%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    REVIEWERS
    Financial Services Firm20%
    Retailer13%
    Computer Software Company13%
    Educational Organization7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company16%
    Manufacturing Company7%
    Government5%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business41%
    Midsize Enterprise28%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    Grafana vs. Prometheus
    March 2024
    Find out what your peers are saying about Grafana vs. Prometheus and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Grafana is rated 8.0, while Prometheus is rated 8.4. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and Apache SkyWalking. See our Grafana vs. Prometheus report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.