Parul PatelData Backup and Recovery Admin at Albert Einstein Healthcare Network
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The use of this product has helped improve our organization and its ability to send or receive. It has done this by allowing us to remove any homegrown process and centralize needed actions."
"The most valuable feature is the Advanced Workflows."
"This is a very good product for managing file transfers."
"Its speed is the most valuable because every integration used to take months with old SOA tools, integration buses, and that type of stuff. Now, we do integrations in a matter of days. Security is another valuable thing because every step in the workflow has an audit trace, which is great. This also brings a lot of confidence in automating business process workflows through this type of solution."
"One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature."
"In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"When orders come in they go into our ERP system directly, so there is integration there."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"Improvement in support or product relies on being ingenious, supportive, and listening to its customer base."
"If the hostname has a dash in it then it does not work."
"The product could be improved by being modular. There are more features in the core product than any client needs."
"Its user interface can be improved. The current user interface is a little basic for some of the use cases. We have to use an external component to enhance it. When we need a more appealing user interface, we use an additional component, and that works okay."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"API connectivity needs improvement as well as the GUI. The GUI hasn't changed that much in 10 years, but of course, that's already been updated. I would say I'm excited about the screenshots but that's about it."
"Licensing can be expensive and it depends upon which features you want to buy."
"Pricing is based on a one-time license."
"It would be good for the company to explore a modular approach to selling the product so it could be cheaper and more attractive to users."
"All the new adapters are individually priced, which is good. You don't buy the whole system and then if you don't use it, you don't use it. You only buy the stuff you want..."
"Sometimes it seems a little pricey, especially when some of the stuff is available through freeware, like SFTP communications... It costs a lot more money to buy this stuff from SEEBURGER but I think it's worth it in the long run."
"Our licensing model is based on transactions. We have a base service contract which is priced against a volume of transactions and another volume of individual transactions, which are covered by one service agreement. Then, we have development services on top of that. Our annual spend is around £80,000. It's about mid-priced, as there are some cheaper alternatives out there and some more expensive ones. It's neither cheap nor expensive. It's somewhere in the middle."
"We have additional ad hoc development costs, but those vary depending on if we're bringing on another third-party into our systems via the EDI integration. So, that's highly variable."
"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"We pay per message we use. We spend about £19,000 a year with them."
"There is a standard agreement for the messaging every month. But if we make a change request — a change to a mapping or something like that — then there is a fixed price per hour."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
GoAnywhere MFT is an award-winning managed file transfer software which streamlines, secures, and automates critical file transfers through a centralized enterprise-level solution. The software allows organizations to connect to internal and external systems and exchange encrypted data using industry-standard protocols (e.g. OpenPGP, AES, FTPS, SFTP, HTTPS, AS2, and GPG).
This solution can save you time & money, improve security, and help meet compliance requirements.
- Browser-to-browser or sever-to-server file transfer and encryption
- Security features to help meet HIPAA, PCI DSS, SOX, GDPR, and other compliance requirements
- Cloud integration and hosted deployments
- EDI X12 and EDIFACT file translation
- Secure file sharing, email, and collaboration
With SEEBURGER’s experienced team behind you, and SEEBURGER BIS as the foundation of your hybrid integration strategy, you’re prepared for whatever comes your way – even as your business gains complexity and integration requirements increase.
SEEBURGER Business Integration Suite (BIS) is a unified, agile, secure and scalable platform that solves integration challenges across your business and ecosystem, so that you can make valuable connections between clouds, applications and people.
Our platform provides integration across all scenarios, including B2B/EDI, MFT, API and ERP on-premises, in the cloud and hybrid, in addition to expert support that is unmatched in the industry for your simplest to your most complex integrations.
Your APIs are likely multiplying quickly, and if you’re looking for a solution to manage, secure and scale them properly, you get all of the benefits and less of the hassle with our API Management toolkit.
Bring us your toughest B2B/EDI challenges. We help with difficult onboarding and partner connections, and will save you time and effort to complete complex projects. We make B2B easy with pre-packaged, re-usable content and automation capability, so your team can make the connection, and move on to the next mission.
Simplify your workload with our iPaaS solution. SEEBURGER iPaaS enables your team to save man-hours connecting data, applications and systems, by letting us handle all the time-consuming platform operations. We cover maintenance, updates, security, scalability and more.
Did you know that without managed file transfer (MFT), your company is at greater risk for a data breach? It’s as simple, and as dangerous, as that. The security and control you get with our centralized, easy-to-use solution ensures less risk for the company, and more sleep at night for you.
Our customers say it best! Check out our reviews you’ll see that SEEBURGER’s rock-solid, built-from-the-ground-up platform, is combined with an expert team, and stellar service. We power your connections, future-proof your vision and give you a competitive edge.
HelpSystems GoAnywhere MFT is ranked 5th in Managed File Transfer with 4 reviews while SEEBURGER Business Integration Suite is ranked 1st in Managed File Transfer with 15 reviews. HelpSystems GoAnywhere MFT is rated 9.0, while SEEBURGER Business Integration Suite is rated 8.6. The top reviewer of HelpSystems GoAnywhere MFT writes "Easy to use, saves us time, has built-in compression and encryption, and the technical support is good". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Enables any-to-any transformation from one data format to another". HelpSystems GoAnywhere MFT is most compared with BMC Control-M Managed File Transfer, Globalscape GlobalSCAPE Managed File Transfer, Accellion, IBM Sterling File Gateway and Aspera Managed File Transfer, whereas SEEBURGER Business Integration Suite is most compared with IBM B2B Integrator, Mule ESB, SAP Process Orchestration, IBM Sterling B2B Integration Services and Apigee. See our HelpSystems GoAnywhere MFT vs. SEEBURGER Business Integration Suite report.
See our list of best Managed File Transfer vendors.
We monitor all Managed File Transfer reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.