We performed a comparison between OpenText UFT One and Sauce Labs based on real PeerSpot user reviews.
Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Test Automation Tools."With frequent releases, using automation to perform regression testing can save us huge amount of time and resources."
"The shared repositories can be used throughout all testing which makes jobs easier."
"This product is easy to use, understand, and maintain."
"I like the Help feature in UFT One. For example, if you are navigating a particular window, where there are different options. One wouldn’t know the purpose of every option, but there is no need to search because that window contains a Help button. If you click on that Help button, it directly navigates to the respective help needed. VBScript is very easy to understand and easy to prepare scripts with minimal learning curve."
"For traditional automation, approximately half of our tests end up automated. Therefore, we are saving half the testing time by pushing it off to automation. That gives it an intrinsic benefit of more time for manual testers and business testers to work on possibly more important and interesting things. For some of our applications, they don't just have to do happy path testing anymore, they can go more in-depth and breadth into the process."
"It is easy to automate and new personnel can start learning automation using UFT One. You don't have to learn any scripting."
"It's not only web-based but also for backend applications; you can also do the integration of the applications."
"Record and Replay to ease onboarding of new users."
"Sauce Labs provides us with more combinations to test, so we can keep adding platforms and devices to our network. That's been a very seamless experience. Let's say there's an iOS or a private device we need. Sauce Labs has helped get all those set up when needed."
"Supplying devices to a testing team of possibly close to one thousand testers and developers is a great undertaking but Sauce Labs has made this very easy and a welcomed solution."
"I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time."
"Testing across multiple devices and environments is now possible to do quickly and effectively."
"The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing."
"With Sauce Labs, we have a whole universe of devices: Galaxy, all the iPhones, and all the operating system versions. All our software developers are able to test on a multitude of different devices."
"As stated earlier we use Sauce Labs for a combination of automated testing and manual testing. Therefore the most useful features are the ability to run the functional automated tests via a Sauce Labs tunnels which allows access to applications in our internal network. The second most useful feature is the manual side."
"They update for the latest browsers and mobile phones and support a lot of combinations. They have 1,000-plus desktop combinations and browser versions, which is really great. We need that at Applause. The all-in-one testing suite aspect of it is really important because most of our clients prefer to go to one place."
"The price is very high. They should work to lower the costs for their clients."
"We'd like it to have less scripting."
"[Tech support is] not a 10 because what happens with some of our issues is that we might not get a patch quickly and we have to hold on to an application until we get a proper solution."
"UFT has a recording feature. They could make the recording feature window bigger for whatever activities that I am recording. It would improve the user experience if they could create a separate floating panel (or have it automatically show on the side) once the recording starts."
"They need to reduce the licensing cost. There's pushback from customers because of the cost."
"The product should evolve to be flexible so one can use any programming language such as Java and C#, and not just VB script."
"The product doesn't provide free training for the basic features."
"I'd like to see UFT integrated more with some of the open source tools like Selenium, where web is involved."
"Latency, due to Sauce Labs being a cloud-based solution, has been a concern. We work in different continents and countries, but last time I checked, Sauce Labs was only offering two data centers, one in the EU and another in the US. If you're not in either of those two places, you would have latency and issues running your test cases."
"When we were in development, it was a bit of a pain because we have onshore and offshore development. One of our development shops is in India, and we were running tests over there. When some of the users tried to log in, it was slow for them or we didn't have enough licenses. That was during the core development before we even launched."
"The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports."
"Every time that we run scenarios where we need to discover the geolocation of our customers, by default it shows as Palo Alto, California. That's a problem for us and we need a workaround for those cases... It would be helpful if we could enter a latitude and longitude into Sauce Labs configuration and say, "When you run a virtual Chrome device or an iPhone, make this your default location. Then, provide me that device so I can run my scenarios," because we have stores in different regions across the United States."
"It should provide more examples of script code."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"There have been various times throughout the last month or so where the service has gone down during business hours."
OpenText UFT One is ranked 2nd in Test Automation Tools with 89 reviews while Sauce Labs is ranked 13th in Test Automation Tools with 112 reviews. OpenText UFT One is rated 8.0, while Sauce Labs is rated 8.8. The top reviewer of OpenText UFT One writes "With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". OpenText UFT One is most compared with Tricentis Tosca, OpenText UFT Developer, Katalon Studio, SmartBear TestComplete and UiPath Test Suite, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest, Katalon Studio and Bitbar.
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