We performed a comparison between Huntress and Rapid7 InsightIDR based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"Ability to get forensics details and also memory exfiltration."
"NGAV and EDR features are outstanding."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The price is low and quite competitive with others."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."
"The solution is very stable and works very well for what I need it to do."
"Features for user behavior analytics and the rules for attack review are good."
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"InsightIDR helps us investigate an environment to discover information about incidents."
"During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an application belongs to a known ransomware group. The system rates the threat, offering a clear detection ratio, such as 97 out of 100. It not only identifies threats but also illustrates the associated behaviors, helping us understand the potential risk to a particular endpoint."
"If you were on other solutions, you would notice that they use agents from third-party, from open-source, from a native OS, or from other tools. Here, however, it is an agent from Rapid7 itself. This adds to the solution's overall capabilities."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The support needs improvement."
"We find the solution to be a bit expensive."
"The solution should address emerging threats like SQL injection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Making the portal mobile friendly would be helpful when I am out of office."
"In the next release, I'd like to see more intuitive dashboards."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
"The solution's UI is an area with certain shortcomings that need improvement."
"Some of Huntress' reporting could be improved."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"The ability to tune the collector for custom logs would greatly help."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal."
"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."
"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."
"The integration capabilities of the solution have certain shortcomings where improvements are required."
"Currently, it lacks the functionalities provided by Rapid7's User Behavior Analytics (UBA)."
"Inability to get access to compliance reports within the solution."
Huntress is ranked 10th in Endpoint Detection and Response (EDR) with 12 reviews while Rapid7 InsightIDR is ranked 21st in Endpoint Detection and Response (EDR) with 29 reviews. Huntress is rated 9.4, while Rapid7 InsightIDR is rated 8.4. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of Rapid7 InsightIDR writes "An affordable product that is easy to use and has many advanced features and default templates". Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Bitdefender MDR, whereas Rapid7 InsightIDR is most compared with Darktrace, Microsoft Sentinel, Splunk Enterprise Security, Rapid7 InsightVM and IBM Security QRadar. See our Huntress vs. Rapid7 InsightIDR report.
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