IBM InfoSphere MDM vs Oracle Customer Hub comparison

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591 views|448 comparisons
90% willing to recommend
Oracle Logo
5 views|3 comparisons
66% willing to recommend
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Executive Summary

We performed a comparison between IBM InfoSphere MDM and Oracle Customer Hub based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, TIBCO and others in Master Data Management (MDM) Software.
To learn more, read our detailed Master Data Management (MDM) Software Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are not really many areas of the product that need improvement because the product stays up-to-date with data management needs.""The features that are most valuable are the governance, the end-profiling and the ETL which allows you to see the metadata repositories.""The advantage is that the matching engine is very good, so that's why customers generally prefer it. From the inbuilt data model perspective, IBM MDM is good.""When users update their information on one product, the data is sent to a database. My approach was to maintain a master data record, ensuring that each platform loads the latest updated record. Instead of having three separate records, the system keeps one master data record, storing the historical records for reference."

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"It provides a single source of truth for customer data."

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Cons
"The tool is difficult to understand from a customer perspective and for developers.""We also want better cloud integration, so we could do things in the cloud if we needed to. This would be a good feature to add in a future release.""The product is really only created for large organizations.""IBM InfoSphere MDM's UI is complicated. It also needs to improve its on-prem configuration."

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"OCH has adequate functionality and performance to serve a group customer master."

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Pricing and Cost Advice
  • "It may be costly for small organizations but adds value for large organizations with demanding workflows."
  • More IBM InfoSphere MDM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When users update their information on one product, the data is sent to a database. My approach was to maintain a master data record, ensuring that each platform loads the latest updated record… more »
    Top Answer:IBM InfoSphere MDM's UI is complicated. It also needs to improve its on-prem configuration.
    Top Answer:When users update their information on one product, the data is sent to a database. My approach was to maintain a master data record, ensuring that each platform loads the latest updated record… more »
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    Ranking
    Views
    591
    Comparisons
    448
    Reviews
    2
    Average Words per Review
    385
    Rating
    8.0
    Views
    5
    Comparisons
    3
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    InfoSphere MDM, InfoSphere Master Data Management
    CDH Customer Hub, Siebel Universal Customer Master, Siebel UCM
    Learn More
    Overview

    InfoSphere Master Data Management (MDM) is the most complete, proven and powerful MDM solution with collaborative and operational capabilities. InfoSphere MDM manages master data for single or multiple domains - customers, patients, citizens, suppliers, locations, products, services offerings, accounts and more - for improving application & business process effectiveness

    Oracle Customer Hub is a customer data integration (CDI) solution that enables organizations to centralize information from heterogeneous systems, creating a single view of customer information that can be leveraged across all functional departments and analytical systems.
    Sample Customers
    L'Oreal S.A., Kingland Systems, Oncor, Farmaceuticos Maypo, Volkswagen Financial Services
    Industrial Bank of Korea, Elsevier B.V., Posco, The Church Pension Group (CPG), Pella Corporation, Agilent, Zebra Technologies, Donaldson Company Inc.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Insurance Company8%
    Computer Software Company8%
    Manufacturing Company6%
    No Data Available
    Company Size
    REVIEWERS
    Midsize Enterprise27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise71%
    No Data Available
    Buyer's Guide
    Master Data Management (MDM) Software
    March 2024
    Find out what your peers are saying about SAP, Microsoft, TIBCO and others in Master Data Management (MDM) Software. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    IBM InfoSphere MDM is ranked 4th in Master Data Management (MDM) Software with 9 reviews while Oracle Customer Hub is ranked 1st in Customer Data Integration. IBM InfoSphere MDM is rated 7.4, while Oracle Customer Hub is rated 6.0. The top reviewer of IBM InfoSphere MDM writes "Provides inbuilt data model and good matching engine". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". IBM InfoSphere MDM is most compared with Informatica MDM, IBM Master Data Management on Cloud, SAP Master Data Governance, TIBCO EBX and Microsoft MDS, whereas Oracle Customer Hub is most compared with .

    We monitor all Master Data Management (MDM) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.