We performed a comparison between IBM InfoSphere MDM and Oracle Customer Hub based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, TIBCO and others in Master Data Management (MDM) Software."There are not really many areas of the product that need improvement because the product stays up-to-date with data management needs."
"The features that are most valuable are the governance, the end-profiling and the ETL which allows you to see the metadata repositories."
"The advantage is that the matching engine is very good, so that's why customers generally prefer it. From the inbuilt data model perspective, IBM MDM is good."
"When users update their information on one product, the data is sent to a database. My approach was to maintain a master data record, ensuring that each platform loads the latest updated record. Instead of having three separate records, the system keeps one master data record, storing the historical records for reference."
"It provides a single source of truth for customer data."
"The tool is difficult to understand from a customer perspective and for developers."
"We also want better cloud integration, so we could do things in the cloud if we needed to. This would be a good feature to add in a future release."
"The product is really only created for large organizations."
"IBM InfoSphere MDM's UI is complicated. It also needs to improve its on-prem configuration."
"OCH has adequate functionality and performance to serve a group customer master."
Earn 20 points
IBM InfoSphere MDM is ranked 4th in Master Data Management (MDM) Software with 9 reviews while Oracle Customer Hub is ranked 1st in Customer Data Integration. IBM InfoSphere MDM is rated 7.4, while Oracle Customer Hub is rated 6.0. The top reviewer of IBM InfoSphere MDM writes "Provides inbuilt data model and good matching engine". On the other hand, the top reviewer of Oracle Customer Hub writes "Its functionality and performance are adequate but it provides a single source of truth for customer data". IBM InfoSphere MDM is most compared with Informatica MDM, IBM Master Data Management on Cloud, SAP Master Data Governance, TIBCO EBX and Microsoft MDS, whereas Oracle Customer Hub is most compared with .
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