Compare IBM Tivoli Business Service Manager vs. IDERA SQL Diagnostic Manager

IBM Tivoli Business Service Manager is ranked 14th in Event Monitoring with 2 reviews while IDERA SQL Diagnostic Manager is ranked 6th in Event Monitoring with 4 reviews. IBM Tivoli Business Service Manager is rated 7.6, while IDERA SQL Diagnostic Manager is rated 8.0. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of IDERA SQL Diagnostic Manager writes "Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment". IBM Tivoli Business Service Manager is most compared with CA OPS/MVS Event Management and Automation and SCOM, whereas IDERA SQL Diagnostic Manager is most compared with SolarWinds Database Performance Analyzer, SQL Sentry and Redgate SQL Toolbelt. See our IBM Tivoli Business Service Manager vs. IDERA SQL Diagnostic Manager report.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. IDERA SQL Diagnostic Manager and other solutions. Updated: November 2019.
384,147 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature of this solution is the efficiency.

Read more »

We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action.The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2.The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level.SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence.Monitors and alerts on our mission critical instances in real-time on a 24/7 basis.

Read more »

Cons
This application should be made easier to use because it usually needs training and it is not easy to operate.

Read more »

I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency.We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing.I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome.The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that.It would helpful if SQL DM could mark when changes are made within the program.

Read more »

Pricing and Cost Advice
Information Not Available
We were upgraded to Premium Support without their actually asking us, when we were quoted. Then I asked for Standard Support and that they had to re-quote us that. But they don't do that by default. They upcharge you by default, which I didn't think was very nice, without even asking.The pricing is reasonable, it's comparable with the competitors.

Read more »

report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
384,147 professionals have used our research since 2012.
Ranking
14th
out of 20 in Event Monitoring
Views
302
Comparisons
162
Reviews
2
Average Words per Review
267
Avg. Rating
7.5
6th
out of 20 in Event Monitoring
Views
5,015
Comparisons
3,267
Reviews
4
Average Words per Review
637
Avg. Rating
8.0
Top Comparisons
Also Known As
Tivoli Business Service Manager, BSMIDERA SQL DM
Learn
IBM
IDERA
Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

IDERA SQL Diagnostic Manager is a robust performance monitoring, alerting and diagnostics solution for Microsoft SQL Server -- on-premise and in the cloud. It proactively notifies of health, performance, and availability problems via a desktop console, a web console add-on, and mobile device. It minimizes costly server downtime with agent-less, real-time monitoring and customizable alerting for quick diagnosis and remediation.

Offer
Learn more about IBM Tivoli Business Service Manager
Learn more about IDERA SQL Diagnostic Manager
Sample Customers
SSGCPadnos, University of Notre Dame, D4, Infeon Technologies, Chevron, LC Waikiki, Sisters of Saint Francis Health Services, Seattle Cancer Care Alliance, CVE, Colorado State University, St. Charles, Chaucer PLC, 1-800-Flowers, Ancoris, Money Management, National Opinion Research Center, California Department of Health, Plexus; Aviva, Burlington Northern Santa Fe, CBS, Comcast, Google, Merck, Regions Financial, Schneider Electric, Tata Consultancy Services, Verizon Communications, Zurich Financial Services
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company33%
Healthcare Company13%
Insurance Company11%
Comms Service Provider10%
Find out what your peers are saying about IBM Tivoli Business Service Manager vs. IDERA SQL Diagnostic Manager and other solutions. Updated: November 2019.
384,147 professionals have used our research since 2012.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Sign Up with Email