IBM Tivoli Business Service Manager Competitors and Alternatives

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Read reviews of IBM Tivoli Business Service Manager competitors and alternatives

MiritGoldring
Delivery Manager at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Good custom dashboards and reports with an easy initial setup

What is our primary use case?

We primarily used it for monitoring. We used the desk portal that you have for IT support. We also installed the OBi and the BBD to do a lot of the analytics and to prevent difficulties within the BBD dashboard.

Pros and Cons

  • "The initial setup is pretty straightforward. It's not complex at all."
  • "The pricing is a bit expensive for smaller companies."

What other advice do I have?

We're partners with Micro Focus as well as Microsoft and BMC and we're based in Isreal. We use the on-premises deployment model. We don't use the cloud deployment model. A lot of the systems are not on the cloud yet. We also internally developed a system on the AppSwitch platform to help our clients gain more advantage. We have it monitoring all systems. If the customer is an enterprise-level customer with more than 1,500 or 2,000 users, Micro Focus can help. Users can do a lot on the IP in terms of the monitoring systems and will find a lot of boot code. I'd rate the solution nine out of ten.
Get our free report covering Broadcom, Microsoft, IBM, and other competitors of IBM Tivoli Business Service Manager. Updated: July 2021.
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