We performed a comparison between Intercept X Endpoint and Symantec Endpoint Security Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"The product's initial setup phase is very easy."
"The solution was relatively easy to deploy."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"This is stable and scalable."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The solution's initial setup process was straightforward."
"The most valuable feature is the CryptoGuard in Sophos. In a case of a ransomware attack, this feature comes into action to protect us."
"The client isolation feature is a very effective feature."
"I appreciate the ability to use the latest endpoint protection features in case of an infection or cyber threat. This is especially true when using the product with a Sophos firewall solution, like the XG series. They collaborate effectively in the event of a cyber threat."
"The most valuable feature of Sophos Intercept X is cloud management."
"It is easy to interact with, and its cost is also good."
"The dashboard is user-friendly."
"We find the app control and its threat protection to be the best features."
"The most valuable feature of this solution is the advanced rate firewall protection, the URL filtering."
"Endpoint security platform that provides protection for Active Directory environments, file servers, etc., and offers excellent technical support."
"Setting up Symantec is straightforward. Our DevOps team handled the installation, so I wasn't involved, but it wasn't that complicated. They are competent people with certifications in anti-virus management. They didn't need any training or help from the vendor."
"The SONAR feature is valuable as it offers real-time protection and threat rejection."
"I like that Symantec can update directories."
"I am impressed with the tool's detection response."
"The solution prevents any damage from viruses and provides risk mitigation for virus threats."
"The solution's most important feature is its reliability. It is not heavy on the workstation."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not stable."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR can be improved by providing more detailed reporting."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We find the solution to be a bit expensive."
"Technical support can be improved. There could be shared support, i.e. where someone in Egypt can respond."
"The initial setup can be difficult if you don't come in with at least some knowledge about the product."
"The price of this solution can be improved."
"They should work on the logs and events. Sophos Intercept X needs to increase the interface test so that it can export to a live event."
"If Sophos Intercept allows users to restrict website access based on specific needs, such as streaming new videos for business purposes, we would prefer to use that."
"Integration with firewall solutions could be better."
"Sophos has a lot of different features. Some of them are tied to different clients, which may mean that different prices or licenses have to be added on. It can be a little bit confusing if you're not familiar with the logic of how they work. They can make it a little bit clearer."
"The majority of our systems are MacBooks and their solution release cycle is slow to endorsing or support the MacBook's latest OS or hardware platform. For example, when Sophos macOS Big Sur version 11 was released, it took them a while to support this version of OS. A similar situation occurred when the MacBook M1 hardware CPU was released. They have not fully supported the native M1 CPU to this day. They need to speed up the solutions release cycle."
"The solution's support is not available over the weekends. We also need to have the DLP, endpoint security, and encryption integrated into one agent."
"The Threat Defense for Active Directory feature has a problem in that it is not possible to deploy it within a hybrid management architecture... we would have to migrate all the infrastructure to be managed by the cloud to deploy this feature, so we have not deployed it."
"An area for improvement in Symantec Endpoint Security Complete is that it needs to be developed more because competitors have started providing EDR and XDR functionalities, but in the product, those are still missing. Another area for improvement in Symantec Endpoint Security Complete is that it needs to be lightweight. Currently, the product is very heavy when compared to other vendors. It takes up too much space on the hard drive and the memory."
"Enhancements in malware analysis and behavior detection would be beneficial."
"The overall support level for the solution could be increased."
"Symantec Endpoint Security Complete does not cover everything on the cloud. It does not cover the workstation emails. There are risks associated with it."
"Installation and packaging for Symantec Endpoint Security Complete should be improved. Its console is also confusing, so that's another area for improvement."
"Symantec Endpoint Security Complete could improve by integrating more easily with other Symantec security products."
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Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security Complete is ranked 38th in Endpoint Protection Platform (EPP) with 13 reviews. Intercept X Endpoint is rated 8.4, while Symantec Endpoint Security Complete is rated 8.0. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Trend Micro Apex One, whereas Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise, Microsoft Defender for Business and SentinelOne Singularity Complete. See our Intercept X Endpoint vs. Symantec Endpoint Security Complete report.
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