Ivanti Voice vs Moveworks comparison

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Ivanti Logo
48 views|32 comparisons
100% willing to recommend
Moveworks Logo
1,191 views|1,046 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Ivanti Voice and Moveworks based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: April 2024).
769,479 professionals have used our research since 2012.
Featured Review
Yahya Alhalwani
Use Moveworks?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "We got a deal with Ivanti that made the solution cheap."
  • More Ivanti Voice Pricing and Cost Advice →

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    Use our free recommendation engine to learn which IT Service Management (ITSM) solutions are best for your needs.
    769,479 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Ivanti Voice is an enterprise platform that integrates with our other systems to automate and utilize the artificial intelligence or AI engines within the platform.
    Top Answer:We got a deal with Ivanti that made the solution cheap.
    Top Answer:The solution's reporting and customization could be simplified and enhanced.
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    Ranking
    Views
    48
    Comparisons
    32
    Reviews
    1
    Average Words per Review
    334
    Rating
    7.0
    3rd
    out of 42 in AI-Powered Chatbots
    Views
    1,191
    Comparisons
    1,046
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Learn More
    Overview

    Ivanti Voice Automation integrates existing phone infrastructure with the IT service desk environment for intelligent call routing, integrated voice response, voice self-service, screen pops, and call management functionality.

    Empower your IT service team with voice automation to improve customer satisfaction with increased first call resolution rates and better call handling.

    Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees'​ IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

    Sample Customers
    Information Not Available
    slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company12%
    Manufacturing Company10%
    Healthcare Company9%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise74%
    Buyer's Guide
    IT Service Management (ITSM)
    April 2024
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: April 2024.
    769,479 professionals have used our research since 2012.

    Ivanti Voice is ranked 29th in IT Service Management (ITSM) with 1 review while Moveworks is ranked 3rd in AI-Powered Chatbots. Ivanti Voice is rated 7.0, while Moveworks is rated 0.0. The top reviewer of Ivanti Voice writes "Can be used for asset management and incident management, but its reporting and customization could be simplified". On the other hand, Ivanti Voice is most compared with , whereas Moveworks is most compared with ServiceNow Virtual Agent, ServiceNow, Aisera AI Service Desk, Espressive Barista and JIRA Service Management.

    We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.