We compared Jamf Connect and Prisma Access by Palo Alto Networks across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: When comparing Jamf Connect and Prisma Access by Palo Alto Networks, Jamf Connect provides a user-friendly setup process and comprehensive documentation. It prioritizes accessibility, convenience, and password management. However, users have encountered issues with device restarts and minor glitches. On the other hand, Prisma Access offers robust security features, global performance, and integration capabilities with other Palo Alto platforms. It may be more challenging to set up and configure, and some users have faced difficulties with the user interface and updates. Jamf Connect is considered reasonably priced, while Prisma Access is seen as higher-priced but worth it for its quality. Customer support for both products has received mixed feedback, with room for improvement according to some users.
"Jamf Connect allows for easy and seamless joining of Mac devices to Azure AD, eliminating the need for third-party involvement or support engineer assistance."
"The solution is scalable."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"I would rate the product's scalability an eight out of ten."
"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
"Jamf Connect is a pretty simple and straightforward tool overall."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"To quarantine and clean a malware file provides a lot of security."
"It's quite reliable and performs well for users."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"The solution's UI could be more user-friendly for the setup process."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"The solution’s technical support is bad and should be improved."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"The configuration could be faster."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"The logs are an area with a shortcoming."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
"The product's price is an area of concern where improvements are required. The solution's price should be lowered."
"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve."
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Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews while Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 57 reviews. Jamf Connect is rated 9.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Jamf Connect is most compared with Zscaler Zero Trust Exchange, VMware Workspace ONE, Netskope Private Access, Microsoft Intune and Zimperium, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Jamf Connect vs. Prisma Access by Palo Alto Networks report.
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