We performed a comparison between Jamf Protect and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"The solution was relatively easy to deploy."
"It is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase has very simple steps."
"I rate the technical support a ten out of ten."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"The tool's tech support is helpful and efficient. It also has an active community."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"It gives you all of the information in a short and sweet fashion."
"I found the offline scanning to be particularly useful."
"CB Defense is more powerful, and you can take more actions than others. Its security features and signatures are constantly updated, so it is more effective than other security solutions."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"Carbon Black Cb Defense improved our endpoint level security. It helped to identify endpoint and infrastructure loopholes."
"The product allows us to focus on endpoint and antivirus protection."
"The solution is extremely scalable."
"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The support needs improvement."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The dashboard isn't easy to access and manage."
"We'd like to see more one-to-one product presentations for the distribution channels."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution’s stability could be improved."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The solution's integration with other tools is slow."
"Jamf Protect needs to improve its pricing."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The product's price is an area of concern where improvements are required."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"There's some disparity between the on-premise and the cloud type of application."
"The solution needs expanded endpoint query tools."
"I would personally give the tech support a rating of seven out of ten."
"Carbon Black has limited capability to integrate with Rapid7."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"The EDR portion could be better. I'm not a big fan, but it works."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"Carbon Black CB Defense has helped improve my organization by allowing us to have better data so that we can do correlation and get visibility into the alerts."
Jamf Protect is ranked 30th in Endpoint Protection Platform (EPP) with 7 reviews while VMware Carbon Black Endpoint is ranked 16th in Endpoint Protection Platform (EPP) with 61 reviews. Jamf Protect is rated 9.2, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Jamf Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business, Cortex XDR by Palo Alto Networks and BigFix, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Jamf Protect vs. VMware Carbon Black Endpoint report.
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