We performed a comparison between CrowdStrike Falcon and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The product's initial setup phase is very easy."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The price is low and quite competitive with others."
"Fortinet is very user-friendly for customers."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The anomaly detection is the most valuable feature."
"Cyberattack detection is very good. We use it for detecting different vulnerabilities, such as ransomware, virus, and malware. It is a good product today when compared to Symantec that we used previously."
"It has an extremely low footprint, so it has got minimum impact on the user end points in terms of CPU and memory usage."
"The CS falcon agent is a lightweight agent compared with other agents of EDR products."
"Its integration capability is valuable. It integrates easily with any OS."
"We like Falcon's network visibility. We can see how threats are evolving on PCS or in the company network. The solution's real-time incident response is very fast."
"There are two things which customers really like about CrowdStrike. If they buy managed services from CrowdStrike, it offers them detection of security issues in one minute. If you buy their professional services, they offer insurance where you can claim up to $5 million if there's a breach. This is a huge upsell for customers."
"It's given me a level of confidence that my network is secure."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The tool's tech support is helpful and efficient. It also has an active community."
"I rate the technical support a ten out of ten."
"We find the solution to be a bit expensive."
"I haven't seen the use of AI in the solution."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The only minor concern is occasional interference with desired programs."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"There are some aspects of the UI that could use some improvement, e.g., working in groups. I build a group, then I have to manually assign prevention policies, update policies, etc., but there is no function to copy that group. So, if I wanted to make a subgroup for troubleshooting or divide workstations into groups of laptops and desktops, then I have to manually build a brand new group. I can't just copy a build from one to another. Additionally, in order to do any work within a group, I have to first do the work on the respective prevention policy page or individual policy page, then remove the group if the group is assigned to a different prevention policy, remove the prevention policy, and then add the new one in. So, it can get a little hectic. It would be easier if I could add and remove things from the group page rather than having to go into the policy pages to do it."
"The technical support team often just replies to an issue with a link to an article rather than actually calling back and talking to someone and making sure the problem is solved. To me, that's kind of weak."
"Tighter integration around XDR could be included."
"The dashboard does not have the facility to export the reports in a PDF format, which I can quickly share with internal stakeholders."
"In the future release of CrowdStrike Falcon, they should add a sandbox feature."
"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"The solution's integration with other tools is slow."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"Jamf Protect needs to improve its pricing."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
CrowdStrike Falcon is ranked 3rd in Endpoint Protection Platform (EPP) with 105 reviews while Jamf Protect is ranked 44th in Endpoint Protection Platform (EPP) with 5 reviews. CrowdStrike Falcon is rated 8.8, while Jamf Protect is rated 9.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint, whereas Jamf Protect is most compared with Microsoft Defender for Endpoint, Microsoft Defender for Business, Cortex XDR by Palo Alto Networks and VMware Carbon Black Endpoint. See our CrowdStrike Falcon vs. Jamf Protect report.
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