Comparison Review | |||
What is our primary use case?Process Automation and Forms Digitisation, implementation of organisational wide processes rather than use of COTS.How has it helped my organization?Appian was not selected by any of the organisations I've worked with to date for production use.What is most valuable?Form building capabilities and well thought out process modelling are key points to this product.What needs improvement?Support for complex models really needs significant improvement Flexibility in the architecture is not there Management or reusable assets is extremely limited and poorly designed Business rules are not aligned to industry best practices Authoring tool slow to use resulted in limitations on how quickly solutions can be built Integration to project SDLC (such as testing methods, build systems etc needs work)For how long have I used the solution?Trial/evaluations only.What do I think about the scalability of the solution?This product is targeted to mid size companies and not highly scalable complex processes.How are customer service and technical support?Customer Service: Average, although a small responsive team Appian has been fast growing stretching their ability to service customer needs. Technical Support: Reasonable, stronger than say IBM or Oracle technical support but it is still critical to engage in a full POC activity with this product to ensure it fits your needs before proceeding with an implementation.… Read more » | |||
Ranking | |||
Views 138 Comparisons 107 Reviews 0 Average Words per Review 0 Rating N/A | Views 28 Comparisons 14 Reviews 0 Average Words per Review 0 Rating N/A | ||
Popular Comparisons | |||
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Also Known As | |||
Trinicom | Pobuca | ||
Learn | |||
Verint | SiEBEN | ||
Overview | |||
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels. | Pobuca Connect-Connect with your business contacts Pobuca Connect is a cloud app that turns your multiple and non-connected business contact lists into one unified company address book which is easy to access from everywhere and ready to share with co-workers or business associates. It also boasts the built-in Pobuca Bot, your very own virtual assistant helping you keep business contacts up-to-date and always accessible. - Use Pobuca Connect in your cloud ecosystem - Manage your everyday workflow with Pobuca Bot, your virtual assistant Read our Privacy & Security policy Download for: | ||
Offer | |||
Learn more about Kana Express | Learn more about Pobuca Connect | ||
Sample Customers | |||
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux | Some of our users: Knotel, NCS Mena, Doukas school People who love Pobuca are saying: "Pobuca has a dual purpose for us: it organizes our company's address book, and automates the onboarding process of new employees regarding the contact details sharing of employees and customers." - Lykiardopoulos Miltos, IT Manager @ Panathinaikos FC "Pobuca helped us to link our customers' contact details with their organizations in a shared contact list, more organized. Now all the field engineers have access to customers' info when they are about to visit them." - Sophia Vachari, Operations Manager @ Vatis |
Kana Express is ranked 26th in CRM while Pobuca Connect is ranked 49th in CRM. Kana Express is rated 0.0, while Pobuca Connect is rated 0.0. On the other hand, Kana Express is most compared with eGain Solve, whereas Pobuca Connect is most compared with .
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