Kapture CRM vs Presence Technology comparison

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Kapture CRM Logo
116 views|90 comparisons
100% willing to recommend
Presence Technology Logo
236 views|224 comparisons
Executive Summary

We performed a comparison between Kapture CRM and Presence Technology based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Ranking
54th
out of 169 in CRM
Views
116
Comparisons
90
Reviews
0
Average Words per Review
0
Rating
N/A
41st
out of 169 in CRM
Views
236
Comparisons
224
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
768,740 professionals have used our research since 2012.
Comparisons
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Overview

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.
Sample Customers
Bigbasket
Acierto.com, Adarve Corporaci‹n de Servicios, Algar Tecnologia, Alliance RecuperaÊo de Cr_dito, Anšlisis Survey, Arriva Medical, Balearia, BankAtlantic, Bath Fitter, Bayview Financial, BlueLinx, Caja Morelia Valladolid, ContactNova
Buyer's Guide
CRM
March 2024
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
768,740 professionals have used our research since 2012.

Kapture CRM is ranked 54th in CRM while Presence Technology is ranked 41st in CRM. Kapture CRM is rated 10.0, while Presence Technology is rated 0.0. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, Kapture CRM is most compared with Salesforce Sales Cloud, whereas Presence Technology is most compared with Ontraport, Constant Contact Lead Gen & CRM, Bixpand, Greenrope and Simply CRM.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.