Kapture CRM vs Vtiger CRM comparison

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Kapture CRM Logo
113 views|86 comparisons
100% willing to recommend
Vtiger Logo
397 views|141 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kapture CRM and Vtiger CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: April 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The software sends automated messages for customers' birthdays and anniversaries.""The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice."

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"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.""The most valuable feature of Vtiger CRM is automation."

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Cons
"One or two leads may go missing due to downtime.""While generating graphical representations, the software got hung."

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"The mobile design could improve in Vtiger CRM. It could be more user-friendly.""If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

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Pricing and Cost Advice
Information Not Available
  • "We are using the free open-source version of Vtiger CRM."
  • "The price doesn't change when you add users. It's a flat fee, and that's attractive."
  • More Vtiger CRM Pricing and Cost Advice →

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    Top Answer:The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.
    Top Answer:The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand… more »
    Top Answer:There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and… more »
    Ranking
    57th
    out of 169 in CRM
    Views
    113
    Comparisons
    86
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    31st
    out of 169 in CRM
    Views
    397
    Comparisons
    141
    Reviews
    2
    Average Words per Review
    972
    Rating
    7.5
    Comparisons
    Also Known As
    Vtiger Sales CRM
    Learn More
    Overview

    Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

    vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.
    Sample Customers
    Bigbasket
    Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Educational Organization79%
    Real Estate/Law Firm5%
    Computer Software Company2%
    Financial Services Firm2%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise81%
    Large Enterprise13%
    Buyer's Guide
    CRM
    April 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: April 2024.
    770,292 professionals have used our research since 2012.

    Kapture CRM is ranked 57th in CRM while Vtiger CRM is ranked 31st in CRM with 3 reviews. Kapture CRM is rated 10.0, while Vtiger CRM is rated 7.6. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Kapture CRM is most compared with Salesforce Sales Cloud, whereas Vtiger CRM is most compared with Odoo.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.