Odoo vs Vtiger CRM comparison

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Odoo Logo
Read 30 Odoo reviews
486 views|367 comparisons
96% willing to recommend
Vtiger Logo
393 views|143 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Odoo and Vtiger CRM based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Odoo vs. Vtiger CRM Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Odoo is highly scalable.""The product is stable...The product is scalable.""The solution is easy to use.""It is a scalable solution...The product's initial setup phase was easy.""The scalability is very good. There are over 100+ end users in our company.""I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo.""It is a stable platform.""Odoo is user-friendly. It's the first solution we tried, so we find it easy to use."

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"The most valuable feature of Vtiger CRM is automation.""The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."

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Cons
"Odoo could be better integrated with our warehouse management system.""They could thoroughly study the market dynamics of different regions and connecting areas.""The solution lacks local API support. Also, it lacks some database integration platforms. In short, it lacks an API integration platform.""Odoo has room for improvement in industry-specific features.""It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities.""Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings.""The user interface is not the best.""There is room for improvement in Odoo's technical support."

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"The mobile design could improve in Vtiger CRM. It could be more user-friendly.""If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."

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Pricing and Cost Advice
  • "It is very affordable for any type of business. And this is one of the main advantages of Odoo. Small businesses can subscribe and this is a very good feature."
  • "The cost is expensive but cheaper than some other competitors."
  • "Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs."
  • "The price of the solution depends on the use case. However, it can be expensive and we are paying annually."
  • "Currently, we pay around 5000-6,000 USD per month, though I am not sure. We have to pay additionally for maintenance and support."
  • "Odoo is cheap compared to competitors."
  • "Odoo is an open-source tool. I don't have to pay for it."
  • "On a scale from one to ten, where one means high price, and ten means low price, I rate Odoo's pricing a five or six out of ten."
  • More Odoo Pricing and Cost Advice →

  • "We are using the free open-source version of Vtiger CRM."
  • "The price doesn't change when you add users. It's a flat fee, and that's attractive."
  • More Vtiger CRM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:They offer three packages – free, standard, and custom. The standard version is priced at around $15 per user per month but requires a minimum of five or ten users. The custom version costs $50 per… more »
    Top Answer:They could thoroughly study the market dynamics of different regions and connecting areas. Although businesses recognize the value of ERPs and are willing to invest, the challenge lies in bridging the… more »
    Top Answer:The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex.
    Top Answer:The pricing, compared to other solutions, is very good. The price doesn't change when you add users. It's a flat fee, and that's attractive. Especially in South Africa, when you're working in Rand… more »
    Top Answer:There are one or two annoying things. For example, if you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and… more »
    Ranking
    10th
    out of 169 in CRM
    Views
    486
    Comparisons
    367
    Reviews
    28
    Average Words per Review
    430
    Rating
    8.1
    31st
    out of 169 in CRM
    Views
    393
    Comparisons
    143
    Reviews
    2
    Average Words per Review
    972
    Rating
    7.5
    Comparisons
    SAP S/4HANA logo
    Compared 22% of the time.
    SAP ERP logo
    Compared 18% of the time.
    Epicor ERP logo
    Compared 12% of the time.
    Zendesk logo
    Compared 2% of the time.
    Also Known As
    Vtiger Sales CRM
    Learn More
    Overview

    Odoo is a suite of open source business apps that cover all your company needs: CRM, eCommerce, accounting, inventory, point of sale, project management, etc. Odoo's unique value proposition is to be at the same time very easy to use and fully integrated.

    vtiger CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.
    Sample Customers
    Information Not Available
    Contus, eLobe, Breezway, Milky Way Ventures, GB Advisors
    Top Industries
    REVIEWERS
    Computer Software Company27%
    Financial Services Firm13%
    Healthcare Company13%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Educational Organization10%
    Manufacturing Company8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Educational Organization80%
    Real Estate/Law Firm5%
    Financial Services Firm2%
    Government2%
    Company Size
    REVIEWERS
    Small Business90%
    Midsize Enterprise10%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise19%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise82%
    Large Enterprise13%
    Buyer's Guide
    Odoo vs. Vtiger CRM
    March 2024
    Find out what your peers are saying about Odoo vs. Vtiger CRM and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Odoo is ranked 10th in CRM with 30 reviews while Vtiger CRM is ranked 31st in CRM with 3 reviews. Odoo is rated 8.0, while Vtiger CRM is rated 7.6. The top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Odoo is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Epicor ERP and Zendesk, whereas Vtiger CRM is most compared with . See our Odoo vs. Vtiger CRM report.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.