We performed a comparison between Kaspersky Endpoint Security for Business and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Kaspersky Endpoint Security for Business is commended for its extensive cross-platform protection, user-friendly interface, and compatibility with third-party software. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Kaspersky users requested improvements in security and stability. They also want better documentation, faster malware scanning, enhanced encryption, and improved remote management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: Users say that Kaspersky’s support is helpful and responsive, whether it comes from resellers, partners, or the vendor. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Some reported that Kaspersky Endpoint Security for Business is straightforward to setup, while others find it more complex and time-consuming. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users gave mixed feedback on the price of Kaspersky Endpoint Security for Business. Some found it reasonable while others thought it was expensive. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Our reviewers said that Kaspersky Endpoint Security for Business has proven to be a solid investment. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"This is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The product detects and blocks threats and is more proactive than firewalls."
"The setup is pretty simple."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"We have had no troubles installing, maintaining, or deploying the product for our clients."
"It helps to improve our security for our mobile and VMware infrastructure. The remote tasks are great."
"It performs quite well as a firewall protection provider."
"Especially the firewalling, I found useful, as you can control the applications and services on a granular level to tell them where they have access to or not."
"It's a user-friendly solution."
"The price per endpoint is excellent."
"One of the most valuable features is that it's quite secure. I'm satisfied with this solution."
"The signature update is done securely."
"The product has valuable features for insights."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"If there is exposure, we need to investigate the source of the attack, e.g., whether it came from the network or externally. We view the firewall logs, and if there has been exposure, then we use the Application Isolation feature. When there is an attack with on-prem, that system will go into isolation mode, removing connectivity to other internal systems. We also restrict the WLAN part to avoid that system broadcasting to other networks."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"The dashboard view and reporting are valuable. It is stable and easy to integrate, and it provides custom options."
"I have found the solution to be very scalable, we have 700 employees using the solution in our organization."
"Endpoint protection has improved our operations by protecting our servers from potential cyber threats."
"The solution is easy to manage."
"The SIEM could be improved."
"FortiEDR can be improved by providing more detailed reporting."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The only minor concern is occasional interference with desired programs."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We would like to see improved performance and faster deployment in the next release."
"The GUI mode in the product is an area with certain shortcomings since it looks old with the graphics provided by Kaspersky."
"I would like to see machine learning and AI as added features."
"The solution could improve by providing a cloud service that synchronizes with the on-premise console which would give better connectivity in remote areas."
"I'd like Kaspersky to be more stable and secure."
"The UI, user interface, could be improved."
"As far as improvements, maybe the licensing could be cheaper, but I think this solution is pretty okay."
"There are times when Microsoft Windows's antivirus called Defender interferes with the functionality of Kaspersky Endpoint Security for Business. There should be better integration with Windows."
"There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again."
"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"More control features can be added, and its performance can also be better. Sometimes, the performance is not good when we access the cloud console. Moving to each tab is slow. The dashboard can be a little bit user-friendly. For some users, it is a bit difficult. If someone is a little bit familiar with it, then it is fine. Otherwise, it is hard to find policies in Symantec."
"It needs to die. In my opinion, Symantec was a really great security company, 10, 15 years ago. They went out, they bought all the great tools and then they never did anything with them. So they've just fallen behind and there's nothing that's going to work now to bring them back up the date that's going to regain user confidence."
"There could be definition updates installed and running for the product, similar to new EDR solutions that receive updates from the internet."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"If Symantec wants to improve, they should have a single event for all their products."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
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Kaspersky Endpoint Security for Business is ranked 11th in Endpoint Protection Platform (EPP) with 110 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Kaspersky Endpoint Security for Business is rated 8.0, while Symantec Endpoint Security is rated 7.6. The top reviewer of Kaspersky Endpoint Security for Business writes "Easy to setup, stable and good security use cases". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Kaspersky Endpoint Security for Business is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Fortinet FortiClient, ESET Endpoint Protection Platform and Bitdefender GravityZone Enterprise Security, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Kaspersky Endpoint Security for Business vs. Symantec Endpoint Security report.
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