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2017-04-18T13:53:00Z

What needs improvement with Kaspersky Endpoint Security?

21

Please share with the community what you think needs improvement with Kaspersky Endpoint Security.

What are its weaknesses? What would you like to see changed in a future version?

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4646 Answers

author avatar
Top 10Real User

When I do a malware scan on my computer it takes a long while. This process could improve in the future. Additionally, the security could improve.

2021-10-04T14:31:06Z
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Top 20Real User

The solution could improve by providing a cloud service that synchronizes with the on-premise console which would give better connectivity in remote areas. In a future release, there should be DLP features added.

2021-09-29T05:25:39Z
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Top 5Real User

It would be ideal with the solution offered more documentation.

2021-09-09T09:49:21Z
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Top 5Real User

It would be better if it were more secure and stable. I would also like to see more powerful features in the next release.

2021-07-28T10:05:41Z
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Top 5Real User

The solution could be more secure. It's an aspect the company needs to be mindful of.

2021-06-30T16:14:30Z
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Top 5Real User

We are dissatisfied with certain functions, such as those for application updates, which are not usable and don't work. The application updates and drive encryption are lacking. The former cannot be used or monitored. We would like to be able to use our domain controller for management purposes. The solution could also be more secure.

2021-06-08T17:08:00Z
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Top 5Real User

We would always like to see even more security features. It's something the solution should continue to improve upon. The UI, user interface, could be improved. They should update it.

2021-05-21T11:22:40Z
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Top 5LeaderboardReal User

When we connect to the solutions' website they block out our VPN connection. This causes us some difficulties. Additionally, when we use the solution on the laptop it uses more memory resources and becomes slower.

2021-05-14T14:50:15Z
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Top 5LeaderboardReal User

The price of the solution is a bit high. It would be nice if it was less expensive. We're using a lot of devices, and therefore the costs add up.

2021-04-30T13:29:38Z
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Top 20Real User

Kaspersky Endpoint Security could have more visibility and threat hunting. Right now, if it detects a file, it's quarantined, and then we can't find more details other than the path and the file name. We don't see what process it's warning off and how the virus got in. So, the reporting on the quarantined items, why were they quarantined, etc., could be improved. We can't monitor outside of the network, so scalability could be improved as well. The ability to control notifications regarding updates and licensing from one main computer would be great. At present, you have to physically go to each computer when a new agreement pops up. We have about 100 licenses, and this can be time consuming. Technical support could be better.

2021-04-28T09:29:11Z
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Top 5LeaderboardReal User

They should continue to put more security measures in place in order to make it more robust.

2021-04-02T16:11:39Z
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Top 5Real User

I would like the solution to be able to allow to have end to end security services from the final user to the server.

2021-03-16T21:34:00Z
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Top 20Real User

The reporting portion of the solution is quite weak. It needs to be improved upon. They could do a better job of making it more robust. There's always room for improvement in everything, however, I can't think of a specific feature that is missing or lacking.

2021-03-01T13:57:33Z
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Top 20Real User

At the moment, the support of XP and Windows Server 2003 is not there. At this moment I need to support of these platforms. However, Kaspersky does not these anymore. It's one reason why I decided to change to a solution that supports XP and our Windows Server, which is 2003. The cloud needs to be more robust. We have 1,500 users and Kaspersky has issues handling them. It's a problem. Other solutions (such as Malwarebytes) will scan the same files or areas and detect problems that this solution seems to miss entirely. It's not as secure as we would like it to be. It misses viruses. Right now, you need to contract another console to integrate EDR. It would be ideal if Kaspersky also offered this instead of having to farm it out to another company. It would be great if everything could be centralized on one console as well.

2021-02-26T03:57:45Z
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Top 5LeaderboardReseller

I had issues with the cloud management of this solution.

2021-02-24T05:47:48Z
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Real User

I find it to be slow on my end and would like to see that improve. I think the e-learning portal can be updated because it's been disabled due to an upgrade. The data could be updated as well. I also think that pricing could be improved.

2021-02-22T16:43:00Z
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Top 5LeaderboardReal User

Like most of the virus scanning products, it can be better. It should be more secure and detect new malware as it's released.

2021-02-11T12:22:09Z
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Top 20Real User

There are quite a number of areas for improvement. The first area for improvement is that I find this solution to be very resource intensive when you're running a particular task, even a mere scanning task, even though it's running in the background. When you go to inspect the resources you realize it makes the machine very slow. It takes up a lot of resources even though there are no particular scanning tasks scheduled to run. That's one of the issues. The second area for improvement had to do with machines at one point being unable to communicate with the Central Server or the Heartbeat. Another issue is related to installations. There is a feature for remotely deploying the solution on your endpoint machines, but some machines can fail. There was a particular incident where I needed to reinstall the solution again and it wasn't uninstalling. So the uninstallation process was a bit challenging. I had to install the machine again manually. They were Windows machines so I had to go and restore the machine again. Uninstalling it and reinstalling it on some machines can be a bit challenging. Additionally, the way it handles threats is an area for improvement. Suppose there is a particular threat that has been detected, maybe someone inserted their flash drive or something. It does not give me an option to configure. I don't know if I was doing it right so that the threat is neutralized without me having to log on to the Administration Console. Then you go to Active Threats and manually delete that threat. I thought it would be intelligent enough. For instance, if I compare it to the Defend, if the flash drive has a virus it'll delete it automatically or quarantine it and give me a notification. Here, I don't get notifications. There is no feature providing me with real time notifications. I have to manually go to the Administration Console, log on and try to view if there are active threats on the network. There is also the issue of synchronization with the Active Directory particularly if I'm using the Linux server. Sometimes you have a machine you have deleted from the Active Directory or disconnected from the network but that machine is still appearing in the Administration Console and you have to delete it manually. These are some of the challenges we meet with Kaspersky Endpoint Security. In terms of what I would like to see in the next release, I would like it to be a bit lighter. I've used a couple of other solutions and I find them lighter to use than Kaspersky. Kaspersky really has to improve on that aspect of making sure that it's not consuming a lot of resources.

2021-01-30T10:04:00Z
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Top 20Reseller

We haven't had any issues so far, and therefore don't have any complaints. It would be preferable if the product were more proactive and more modern in its approach to security and protection.

2021-01-29T05:19:25Z
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Top 20Real User

At first, it did not work well with Windows 10, however, it was time when Windows 10 was released. After that, it has worked well. We deactivated the Windows firewall and antivirus. If they work both together it slows the functionality of the laptop, the notebook. The solution could be a lot lighter. You really feel it when the laptop starts.

2020-12-23T07:08:43Z
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Top 20Reseller

The stability could be better. In the next release, I would like to see mobile management and better pricing.

2020-12-21T17:09:13Z
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Top 5Consultant

It slows down the system sometimes, and it has the occasional false positive where it deems something a virus when it isn't. That said, it's not bad.

2020-12-17T18:37:18Z
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Top 20Real User

We have had some problems with it comes to uninstalling it, so you have to make sure that you do everything right.

2020-12-16T08:25:51Z
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Top 5LeaderboardReal User

This solution needs to improve and get up to date with some of the new EDR technology anti-virus software available. There are many improvements needed, such as faster responses, faster notification, and immediate reports.

2020-12-15T10:22:00Z
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Real User

I think improvements could be made around the upgrade. The process for upgrades is very slow. It usually takes about five to 10 minutes to work with the database of the solution. As a cyber security professional, I would love to see more analytic capability in this solution. The ones I do see in solutions such as CrowdStrike or other commercial products, would also be better in more detail.

2020-10-28T23:05:42Z
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Real User

The performance of our machines tended to slow down under Kaspersky. That definitely needs to be addressed. I remember I had a pretty good Dell Notebook, and this product slowed it down quite a bit. Not all of the features were enabled for my team, so I can't speak to the full usability of the solution. I'm not sure, for example, if it has effective reporting and statistics to help users understand what is happening on their endpoints. I didn't have access to that if it existed at all.

2020-09-06T08:04:00Z
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Real User

There are times when we see an agent has been disabled on a machine, and we are not able to determine the reason. The next thing that I would like to see in this solution are DLP features. It should be able to scan, track, and provide reporting. Organization-wise, they should have better categorization. For example, they have a social networking category, but it should be subdivided into components such as LinkedIn. Kaspersky would benefit from including an employee monitoring solution.

2020-09-02T06:45:38Z
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Real User

The solution seems incapable of stopping the proxy connection. The proxy server seems to be bypassing the antivirus. It's an aspect they need to improve. The initial setup is complex. While it's compatible with Windows, it may not work as well with other operating systems. Reporting is not that good for Kaspersky. I want more detailed reporting, I want the details reported in the reporting section, and everything is in one report. That is not possible now on Kaspersky. The reporting consists of the computer name or the IP only. I want complete detailed reporting capabilities in the next update.

2020-08-06T06:44:44Z
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Top 5LeaderboardReal User

From a business point of view, it's not likely applicable to them, however, I've noticed that they have separated out a few features which they used to support as one package. For example, they used to have DLP solutions in the Endpoint Security as well and they had sandboxing capabilities too. Now, they have separated it into a different solution or a separate cost. They are offering the DLP and sandboxing features with the endpoint as an add-on solution. I'm sure it makes them more money, to be honest. That said, if they had all of the features in the same product, it would be both helpful and put them far above any other competitor. The solution needs to lower its pricing.

2020-07-28T06:50:11Z
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Top 20Real User

Kaspersky is lacking in features for DLP and protection against ransomware. I would like to see the inclusion of support for device management and device control.

2020-06-17T10:56:04Z
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Top 20Real User

I would like to see enhancements made with respect to the administration. We have found that when we push the installation from the server to the rest of the clients, some systems pick it up automatically and continuously maintain them, whereas other systems do not. In these cases, we have to manually install, and moreover, we still cannot manage them from the administration end. If this break in the link between the administration and the clients can be fixed then it would be better.

2020-06-15T07:34:13Z
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Top 20Real User

We do high profile work, meaning agent analysis. Sometimes users complain that we can't access a particular website. A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible. In other words, we should be able to monitor what is vulnerable and critical in order to assess access to a particular website. Additionally, it would be helpful if they could provide us with a tech report generation mechanism.

2020-06-15T07:34:00Z
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Top 20Real User

This solution needs improvement in the reporting section. Reporting in Kaspersky Endpoint is good but it's not that great. The platform needs to centralize reporting control. They should include some BMP features, like a BD board or MP board and some D&B company in the near future. That would be good.

2019-04-11T10:03:00Z
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Real User

There should be some AI involved. We already have machine learning involved in recent releases but machine learning should be more enhanced in the upcoming versions. The logs should be more simplified and more interactive for the end user. These are the areas I feel they need to improve on.

2019-03-12T07:26:00Z
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Real User

I would like to see an enhanced web platform. The reports and email notifications have room for improvement.

2019-02-12T10:09:00Z
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Real User

It needs more computer resources. They should have more anti-spam features.

2019-02-12T10:09:00Z
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Real User

There are some issues that recently happened with this solution. The American government and other countries banned Kaspersky, since it is a Russian product, and customers lost their confidence in it. There is too much deviation from Windows 7 to Windows 10. Kaspersky could provide more training for the local support.

2019-02-11T08:11:00Z
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Real User

I would like to see better reporting.

2018-12-19T10:07:00Z
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Top 20Real User

If someone has the older version of the solution, and wants to install a newer version, they must remove all of the previous applications. Otherwise, there will be issues with the solution in the long run. There should be a remover tool that is embedded on the agent. Then, it could check on incompatible previous versions and remove the same on the background. This needs improvement. There have been cases where one installs newer versions on top of existing version e.g 10.2 on top of 10.1 going onto 11.0 the upgrades will refuse to install requiring one to clean the machine of any trace of Kaspersky using the removal tool. In settings where centralised management is used the requirement that you handle an single computer is time consuming. I just want to be pushing the patches and upgrades without a hustle. I think that there are issues of agents and the upgrades.

2018-12-19T10:07:00Z
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Real User

I would like to have more forensic features. For example, if we are hit by an attack, I would like to have tools to investigate what kind of attack, who has attacked, how it was attacked, and what we could do to stop this kind of attack in the future. I would like to have more forensics capability built into Kaspersky.

2018-12-05T11:33:00Z
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Real User

We have experienced problems with downloads and integration in the past. I think it would be good for them to consider cloud integration capabilities.

2018-11-22T10:29:00Z
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Reseller

* I would like to see machine learning and AI as added features. * It would be nice if they had a separate email security solution (instead of only their cloud edition), similar to what Forcepoint and Trend Micro have. * I would rate their encryption as a one out of 10. It needs a lot of improvement. * There are some features built into Kaspersky that do not work at all, so we have to use other products instead.

2018-08-08T07:09:00Z
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Real User

* We would like to know where attacks are coming from. * It is hard to maintain the software and upgrade. * Sometimes, there are issues with filtering. E.g., I want to take out the message for an exclusion. Sometimes, this exclusion might become hard, because I use a lot of internal software, or the software is post positive.

2018-07-08T08:03:00Z
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Real User

Web Control and vulnerability need work.

2018-05-23T10:30:00Z
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Real User

The need to re-engineer the source code to reduce CPU and memory usage. Other areas for improvement include a data-loss prevention solution, enhanced application control, enhanced device control, an endpoint security encryption solution, an advanced persistent threats (APT) solution, and an all-in-one solution with one pricing scheme for corporate and enterprise business needs.

2018-05-17T07:35:00Z
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Top 5Real User

I would like to see improvements in the device control features, which are limited. I can block devices by the policy in the device control such as usb and cd but i can block devices like sound that not supported by Kaspersky I would see update in the device control policy that let me add devices by its id To control them by block or allow it That will help the administrator for full control and will rate the kaspersky to be the number one in the field

2017-04-18T13:53:00Z
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