Anonymous UserNetwork Security Administrator at a non-profit
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"The GUI works well and it is really well built."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"The ability for customization has limitations."
"I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
"Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
"We were able to find an alternative that had more open-source and more customization that was at a cheaper price point."
Earn 20 points
Old school Security Awareness Training is static. It’s a one-time event without follow-up. KnowBe4's Kevin Mitnick Security Awareness Training starts with a baseline test to show the actual Phish-prone percentage of your users. Then it steps users through effective, interactive, on-demand browser-based training. As step three, you send frequent simulated phishing attacks to your employees to reinforce the training. This last feature, frequent simulated phishing attacks (we recommend at the very least once a month) really creates a change in behavior.
Webroot Security Awareness Training offers comprehensive cybersecurity education that MSPs can deliver to their clients. Training consists of simple, easy-to-run courses and campaigns that minimize user-generated risks and help reduce infection rates, thereby driving down your remediation costs and adding another recurring revenue opportunity. Secondarily, adding Webroot Security Awareness Training to your portfolio will help differentiate your business from the competition through a stronger security offering.
KnowBe4 is ranked 1st in Security Awareness Training with 2 reviews while Webroot Security Awareness Training is ranked 10th in Security Awareness Training with 1 review. KnowBe4 is rated 9.6, while Webroot Security Awareness Training is rated 6.0. The top reviewer of KnowBe4 writes "A straightforward and stable solution that provides an overall report card and is helpful in reducing the risk score". On the other hand, the top reviewer of Webroot Security Awareness Training writes "User-friendly, has a good training content library and training videos, but it is not effective and the customization has limitations". KnowBe4 is most compared with Proofpoint Email Protection, Wombat Security Education Platform, Cofense PhishMe, Barracuda PhishLine and MetaCompliance MetaPhish, whereas Webroot Security Awareness Training is most compared with Sophos Phish Threat.
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