KnowBe4 Overview

KnowBe4 is the #1 ranked solution in our list of top Security Awareness Training providers. It is most often compared to Proofpoint Email Protection: KnowBe4 vs Proofpoint Email Protection

What is KnowBe4?

Old school Security Awareness Training is static. It’s a one-time event without follow-up. KnowBe4's Kevin Mitnick Security Awareness Training starts with a baseline test to show the actual Phish-prone percentage of your users. Then it steps users through effective, interactive, on-demand browser-based training. As step three, you send frequent simulated phishing attacks to your employees to reinforce the training. This last feature, frequent simulated phishing attacks (we recommend at the very least once a month) really creates a change in behavior.

KnowBe4 Buyer's Guide

Download the KnowBe4 Buyer's Guide including reviews and more. Updated: May 2021

KnowBe4 Customers
West Aurora Public School District 129
KnowBe4 Video

Pricing Advice

What users are saying about KnowBe4 pricing:
  • "I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
  • "Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."

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KS
Network Security Administrator at a non-profit with 201-500 employees
Real User
Top 10Leaderboard
A straightforward and stable solution that provides an overall report card and is helpful in reducing the risk score

What is our primary use case?

Because of COVID, a lot of our training this year is done through Knowbe4. We've been using it a lot for training, especially for remote users. We not only have security training; we also have done some COVID training through it.

Pros and Cons

  • "The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
  • "It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."

What other advice do I have?

The biggest lesson that I have learned from using this solution is that users may feel they know everything, but they don't know everything at the same time. I would rate KnowBe4 a nine out of ten. It is pretty much straightforward, and you get what you pay for.
Owner at Ekforce LLC
Real User
Top 5Leaderboard
An integrated platform for security awareness training with many valuable features

What is our primary use case?

I use KnowBe4 for training. I educate company staff, and as a partner of KnowBe4, I sell the subscription. I basically use some educational videos, interaction modules, and testing. Sometimes I test them with simulated phishing attacks.

Pros and Cons

  • "There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
  • "It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."

What other advice do I have?

On a scale from one to ten, I would give KnowBe4 a ten.