We performed a comparison between KnowBe4 and Proofpoint Email Protection based on real PeerSpot user reviews.
Find out what your peers are saying about Proofpoint, KnowBe4, Sophos and others in Security Awareness Training."There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."
"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."
"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."
"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards."
"The most valuable features are the business email compromise protection and targeted attack prevention."
"The most valuable feature is the option to edit the inbound security."
"The Phish Alarm button allows users to submit questionable emails for review and complete analysis."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."
"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
"Proofpoint Email Protection's interface is confusing and could be improved."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"The largest complaint that we hear from our customers is that there is no local support."
"Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general."
"The initial setup is complex."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
Earn 20 points
KnowBe4 is ranked 2nd in Security Awareness Training with 3 reviews while Proofpoint Email Protection is ranked 1st in Security Awareness Training with 44 reviews. KnowBe4 is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of KnowBe4 writes "An integrated platform for security awareness training with many valuable features". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". KnowBe4 is most compared with Terranova Security, Barracuda PhishLine, Arctic Wolf Managed Security Awareness, Sophos Phish Threat and Kaspersky Security Awareness, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Barracuda Email Security Gateway.
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