KnowBe4 vs Proofpoint Email Protection comparison

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KnowBe4 Logo
2,649 views|1,799 comparisons
100% willing to recommend
Proofpoint Logo
1,043 views|696 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between KnowBe4 and Proofpoint Email Protection based on real PeerSpot user reviews.

Find out what your peers are saying about Proofpoint, KnowBe4, Sophos and others in Security Awareness Training.
To learn more, read our detailed Security Awareness Training Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features.""Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.""The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."

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"The most valuable feature of Proofpoint Email Protection is the TAP Dashboard. It provides more detailed information that can be used for forensic analysis. This is an advantage that other email security providers, such as Cisco, IronPort, or Microsoft do not offer in their dashboards.""The most valuable features are the business email compromise protection and targeted attack prevention.""The most valuable feature is the option to edit the inbound security.""The Phish Alarm button allows users to submit questionable emails for review and complete analysis.""It's detection of true positives are great, as it's cloud based it's very scalable and stable.""Proofpoint Email Protection is the best solution from the perspective of email security.""The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk.""Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing."

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Cons
"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement.""It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more.""It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."

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"Proofpoint Email Protection's interface is confusing and could be improved.""The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out.""It's scalable, but the devil's in the details — you have to know your email volumes.""The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere.""The largest complaint that we hear from our customers is that there is no local support.""Unfortunately, the whole product is going downhill right now, ever since they were sold to Thoma Bravo. We're constantly having problems with stability and the product in general.""The initial setup is complex.""Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."

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Pricing and Cost Advice
  • "I don't know the cost, but I believe we are paying yearly. We did like a three-year or five-year contract. I am not aware of any extra costs in addition to a standard licensing fee."
  • "Licensing is paid on a yearly basis. You can go to the official site to check their approximate pricing. It's based on the number of users or staff. It can vary from country to country, but for Ukraine, it works as it's stated on the site."
  • "I rate the product pricing as four out of ten."
  • More KnowBe4 Pricing and Cost Advice →

  • "Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
  • "The price is reasonable."
  • "Proofpoint is fairly expensive."
  • "The licensing is basically $8/user."
  • "It is multiple times more expensive, which made it very much less attractive."
  • "Pricing has recently been increased and the cost is a downside"
  • "The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
  • "Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
  • More Proofpoint Email Protection Pricing and Cost Advice →

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    Top Answer:The product is costly. I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price. When you want to change what capabilities you want in the product, you… more »
    Top Answer:The whole configuration management piece of the product requires some work, as it is one of the areas where the tool has certain shortcomings. Though it is an easy-to-install product, it might be… more »
    Ranking
    Views
    2,649
    Comparisons
    1,799
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    1,043
    Comparisons
    696
    Reviews
    23
    Average Words per Review
    454
    Rating
    8.1
    Comparisons
    Also Known As
    Proofpoint Enterprise Protection, Cofense PhishMe
    Learn More
    Overview

    Old school Security Awareness Training is static. It’s a one-time event without follow-up. KnowBe4's Kevin Mitnick Security Awareness Training starts with a baseline test to show the actual Phish-prone percentage of your users. Then it steps users through effective, interactive, on-demand browser-based training. As step three, you send frequent simulated phishing attacks to your employees to reinforce the training. This last feature, frequent simulated phishing attacks (we recommend at the very least once a month) really creates a change in behavior.

    Proofpoint Email Protection is a machine learning email gateway that catches both known and unknown threats. Through Target Attack Protection, emails will be analyzed and potentially blocked from advanced threats while users gain visibility around these threats. The technology can also classify various types of email and can be deployed both on premises or as a cloud service. In addition, users can tag suspicious emails to help raise user awareness and track down any email quickly.

    Proofpoint Email Protection offers Advanced BEC Defense, which can precisely detect and block different types of emails, even if they don’t involve a malicious payload, such as business email compromise (BEC). Email Protection, which is powered by NexusAI, is a sophisticated detection technique developed to stop a variety of kinds of email fraud from affecting compromised accounts. It’s specifically designed to analyze message components, such as the sender’s IP address (including reputation and x-originating IP), the message header, and the message body. Using machine learning and AI, it will then determine if that message is a BEC threat.

    Benefits of Proofpoint Email Protection

    Proofpoint Email Protection is a favorite for organizations looking to utilize their cybersecurity budget accurately, and provides the user with incredible visibility. While preventing email fraud, the technology can also detect and block advanced malware as well as identifying possible risks.

    Email Protection offers many benefits, including:

    • Email warning tag - Raise user awareness and reduce the risk of possible compromises by automatically tagging suspicious emails.

    • Gain granular control of unwanted email - Gain control over low-priority emails through granular email filtering, which can pinpoint gray mail, like newsletters and bulk mail.

    • Multi-layered detection - Defend against continuous evolving threats with reputation and content analysis. Email Protection offers a dynamic classification of various emails, including malware, spam, phishing, imposter threats, and bulk email.

    • Smart search - Track down an email based on dozens of search criteria in seconds. Smart search also provides the ability to trace where emails came from.

    Reviews from Real Users

    Proofpoint Email Protection enables business continuity capabilities through their machine learning, AI-powered email gateway. With its innovative approach toward detecting, analyzing, identifying, and blocking advanced threats, users can gain unique visibility into their business data environments. Users especially like the ability to block spam, as well as the business email compromise protection.

    An anonymous reviewer who is a principal consultant at a tech company, notes, "Proofpoint is the main tool for blocking spam because it denies the connection altogether."

    Sridhar R., a security professional at Qatar Computer Services WLL, writes, "The most valuable features are the business email compromise protection and targeted attack prevention."

    Sample Customers
    West Aurora Public School District 129
    Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm8%
    Construction Company8%
    Government7%
    REVIEWERS
    Computer Software Company15%
    Financial Services Firm15%
    Retailer12%
    Healthcare Company12%
    VISITORS READING REVIEWS
    Educational Organization25%
    Computer Software Company12%
    Financial Services Firm7%
    Manufacturing Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise21%
    Large Enterprise48%
    REVIEWERS
    Small Business46%
    Midsize Enterprise22%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise34%
    Large Enterprise46%
    Buyer's Guide
    Security Awareness Training
    March 2024
    Find out what your peers are saying about Proofpoint, KnowBe4, Sophos and others in Security Awareness Training. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    KnowBe4 is ranked 2nd in Security Awareness Training with 3 reviews while Proofpoint Email Protection is ranked 1st in Security Awareness Training with 44 reviews. KnowBe4 is rated 9.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of KnowBe4 writes "An integrated platform for security awareness training with many valuable features". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". KnowBe4 is most compared with Terranova Security, Barracuda PhishLine, Arctic Wolf Managed Security Awareness, Sophos Phish Threat and Kaspersky Security Awareness, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Barracuda Email Security Gateway.

    See our list of best Security Awareness Training vendors.

    We monitor all Security Awareness Training reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.