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  • Ivanti Service Desk [EOL] vs. NetResults Tracker

Ivanti Service Desk [EOL] vs NetResults Tracker comparison

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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between Ivanti Service Desk [EOL] and NetResults Tracker based on real PeerSpot user reviews.

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768,740 professionals have used our research since 2012.
Featured Review
Anonymous User
Scalable but interface can be improved
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Questions from the Community
What do you like most about Ivanti Service Desk ?
Top Answer:The tool supports a lot of standard reporting KPIs.
Read all 6 answers   →
What needs improvement with Ivanti Service Desk ?
Top Answer:The documentation for migration which includes migration from one version to another or cloud to on-premises is not available in detail. There is no proper planning on metadata updates. I am not able… more »
Read all 6 answers   →
What is your primary use case for Ivanti Service Desk ?
Top Answer:Basically, we use it for service management from the financial side of things.
Read all 5 answers   →
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Earn 20 points

Ranking
Unranked
In Help Desk Software
48th
out of 59 in Help Desk Software
Views
66
Comparisons
50
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Ivanti
NetResults
Video Not Available
Overview

Deliver outstanding IT support services to employees and customers.

Comprehensive case management for criminal and juvenile justice agencies.
Sample Customers
MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of Minnnesota
Top Industries
VISITORS READING REVIEWS
Government14%
Computer Software Company11%
Healthcare Company8%
Manufacturing Company7%
No Data Available
Company Size
REVIEWERS
Small Business22%
Midsize Enterprise33%
Large Enterprise44%
VISITORS READING REVIEWS
Small Business24%
Midsize Enterprise14%
Large Enterprise61%
No Data Available
Buyer's Guide
Help Desk Software
April 2024
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768,740 professionals have used our research since 2012.

Ivanti Service Desk [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software with 8 reviews while NetResults Tracker is ranked 48th in Help Desk Software. Ivanti Service Desk [EOL] is rated 7.6, while NetResults Tracker is rated 0.0. The top reviewer of Ivanti Service Desk [EOL] writes "Scalable but interface can be improved". On the other hand, Ivanti Service Desk [EOL] is most compared with ServiceNow, JIRA Service Management, Cherwell Service Management, Freshservice and ManageEngine ServiceDesk Plus, whereas NetResults Tracker is most compared with .

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.