Mackerel vs ServiceNow Cloud Observability comparison

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Mackerel Logo
161 views|137 comparisons
ServiceNow Logo
980 views|815 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between Mackerel and ServiceNow Cloud Observability based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
768,740 professionals have used our research since 2012.
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Top Answer:The dashboard and graphics must be improved. We export the information to Grafana because it provides better visualization. The performance is a bit slow when we deal with the traces and spams to load… more »
Top Answer:We use the product for traceability.
Ranking
Views
161
Comparisons
137
Reviews
0
Average Words per Review
0
Rating
N/A
Views
980
Comparisons
815
Reviews
3
Average Words per Review
537
Rating
7.3
Comparisons
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Mackerel
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ServiceNow
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Overview
Mackerel is an elegantly simple and powerful service that employs the concept of "roles" to optimize management and monitoring of hosts. By running mackerel-agent on your hosts, you can manage any number of hosts using both Mackerel's web GUI and API to visualize the statuses of your hosts and applications with a high degree of detail and customization.

ServiceNow Cloud Observability is a comprehensive platform designed to enhance visibility, control, and performance monitoring of your IT infrastructure and applications. It seamlessly integrates log management, trace management, metrics monitoring, and infrastructure monitoring in real-time, leveraging AI and machine learning for automated tasks and actionable insights. With benefits including improved visibility, faster incident resolution, enhanced application performance, simplified IT operations, and reduced costs, this cloud-native solution is ideal for businesses of all sizes with complex IT infrastructures. It integrates seamlessly with ServiceNow IT Operations Management (ITOM), supports OpenTelemetry standards, and provides AI-powered insights along with pre-built dashboards and reports. 

Sample Customers
M.T.Burn Inc., Nulab Inc., Nintendo, Livesense, Seesaa, Retty, Gyazo, Hatena, GMO, Kaizen Platform, Prott
InVision, Twilio, Lyft, Yext, DigitalOcean,
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company18%
Financial Services Firm17%
Manufacturing Company11%
Retailer9%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise7%
Large Enterprise79%
Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
768,740 professionals have used our research since 2012.

Mackerel is ranked 75th in Application Performance Monitoring (APM) and Observability while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Mackerel is rated 0.0, while ServiceNow Cloud Observability is rated 7.4. On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Mackerel is most compared with , whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Datadog and Elastic Observability.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.