We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."
"The interface is really good and it is very easy to use."
"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."
"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."
"Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints."
"It gives information about the roles and responsibilities of any architecture system and the exact system flow, business flow, or process flow. It also gives information about how the development team should take it forward. It shows the gap analysis in the flow charts and makes it easy to define the actor and his roles and responsibilities in the organization."
"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."
"Easy to work on."
"The installation was very easy."
"This is a useful tool for IT people who need to design their solution architecture."
"Features good reporting facilities coupled with a concrete database."
"For the most part, we find that it is remarkable how inexpensive it is."
"It's easy to search within the solution."
"Its traversability is most valuable. I can use ArchiMate, and I can create a UML model. ArchiMate is for logical enterprise architecture, UML is for software engineering, and BPMN is for business processes. I can build it to have multiple models, and they are also traversable, which is not something that every tool allows. If there is a huge organization, you can segment it and have separate models for business technology or internal resource management system. You don't need to keep them in one model, and you can decide to segregate them."
"We have found the stability to be very reliable."
"It is an EA tool that is approved by Open Group. It is in the tool register of Open Group."
"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."
"When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."
"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."
"There were some things I wish were a little bit more user-friendly. For instance, when you're putting all the stuff onto a document or PDF, there's a set limit of width and height. It would have been very nice in certain situations to be able to drag people on the far edges and move them back up so that everything fits nicely onto the page."
"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."
"In terms of improvement, there can be more templates. There are good templates but there could still be more."
"When my colleague initially tried to edit the file that I shared with him, he had some trouble. This is something that should be improved."
"One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated."
"The areas of improvement should be focused on utility service such as producing better graphics, perhaps having a wider image library set and producing better models for working directly with customers."
"The solution needs to offer better support for the mobile-based system. Right now, it's not working."
"I have found the solution is lacking options. The general usability needs improvement and more compliance to CML definitions."
"The fact that you can do a lot yourself is a plus point, but it also becomes a challenge because you need an understanding of the programming languages to get things to work. It becomes challenging for those who are not very good at programming. You have standard reports, but if you want to make your own reports, you have to program it. Similarly, if you want validations rules, you have to take care of them yourself."
"The window froze for five or ten seconds. You can click and click again and it takes a second to come up. It might have been specific to a version."
"The user interface is not so good. It's not easy for someone to use it at first. The product takes some getting used to."
"The automatic creation of reports based on the model elements could be improved."
"From a practical point of view, we need speed and reliability for creating a model and doing some really meaningful tasks such as application landscape, refactoring, etc. These are two primary criteria. Sometimes, when you import something, it creates the object duplicates, or it allows you to do something that you're not supposed to do. For example, validation is missing. This could be frustrating because when you work at a high speed, you need to come back and start fixing things that the tool allowed you to go with, which is not quite good. So, there should probably be some internal mechanisms to advise you about what you're doing and what is probably not the best idea."
"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."
"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
"I was using the free version of Lucidchart, which was very helpful."
"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."
"I pay $95 a year for it. It seems like a reasonable price."
"The licence has a costly upfront fee which gets you access. You have to pay an annual maintenance fee, which is less."
"I think our license costs roughly $1,000 a year, but I could be wrong."
"There is a license for this solution. When comparing this solution to others it is priced well."
"It is cheap."
"It is cheaper than other solutions. Its cost is around $686 per year. There are no costs in addition to the standard licensing fees."
"I use my own license. So, I just bought the professional version, which costs $800 or something like that. In the company where I am working, we have floating licenses. They are probably more expensive. Its licensing is affordable, but we are talking about a large organization, and there could be modelers or viewers of the models. We don't know how much that would cost us."
"Its price is very good for the value that you get with it."
"The license I use is on-premise. We haven't gone to the cloud where we have to pay monthly or something like that. Sparx is cheaper than most similar tools."
Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs.
That’s why millions of users choose Lucidchart.
Sparx Enterprise Architect is a platform that accelerates and integrates software, business and systems development. Twice winner of Jolt and multiple SD Times Awards with an installed base of 580,000 + licenses, supported by 230 partners in 160 countries. From requirements to implementation and beyond, Sparx Systems' Enterprise Architect is a fully featured tool suite that lets you model, design, simulate, prototype, build, test, manage and trace from vision to solution.
Lucidchart is ranked 2nd in Mind Mapping Software with 50 reviews while Sparx Systems Enterprise Architect is ranked 1st in Architecture Management with 34 reviews. Lucidchart is rated 8.6, while Sparx Systems Enterprise Architect is rated 8.0. The top reviewer of Lucidchart writes "Organizational charts help to visualize and understand team hierarchies and relationships". On the other hand, the top reviewer of Sparx Systems Enterprise Architect writes "Great pricing with an easy initial setup and a comprehensive toolkit". Lucidchart is most compared with Lucidspark, Visio, Visual Paradigm, IBM Blueworks Live and erwin Data Modeler (DM), whereas Sparx Systems Enterprise Architect is most compared with Visual Paradigm, No Magic MagicDraw, Visio, ARIS BPA and LeanIX.
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