Compare ManageEngine Desktop Central MSP vs. NinjaRMM

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The interface is intuitive, easy to use, and has a low learning curve."

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"It just works as advertised and serves the purpose for which we got it.""We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

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Cons
"The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space."

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"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices.""I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

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Pricing and Cost Advice
"This product has an easy setup, good support, and a good price."

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"We got a pretty good deal. It was fairly affordable.""Its pricing is great."

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Questions from the Community
Top Answer: The interface is intuitive, easy to use, and has a low learning curve.
Top Answer: This product has an easy setup, good support, and a good price.
Top Answer: The partnership models and subscriptions can be improved, as regional master resellers sometimes hog the space. But, the international teams are very helpful across their different domains from… more »
Top Answer: We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They… more »
Top Answer: I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro… more »
Ranking
Views
339
Comparisons
288
Reviews
0
Average Words per Review
618
Rating
N/A
Views
915
Comparisons
752
Reviews
2
Average Words per Review
528
Rating
9.0
Popular Comparisons
Also Known As
Desktop Central MSP
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Overview

Desktop Central MSP is an integrated Desktop and Mobile Device Management software that helps managed service providers to efficiently manage their customers' desktops, servers, laptops and mobile devices from a central point. It is suitable for small, medium as well as large MSPs.

NinjaRMM simplifies and automates the day-to-day work of managed service providers and IT professionals so they can focus on complex, value-added services, end-user relationships, and strategic growth. NinjaRMM is a powerful, easy-to-use remote monitoring and management platform that provides a single-pane-of-glass view into all your endpoints and the tools you really need to improve delivery.

Offer
Learn more about ManageEngine Desktop Central MSP
Learn more about NinjaRMM
Sample Customers
South Jersey Techies, DCI, Lumen 21, Provendo, Saga, Gyver, AcroTec
Status Pros, Mitchell and Company
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider37%
Computer Software Company29%
Retailer9%
Government4%
Find out what your peers are saying about Atera, ConnectWise, Kaseya and others in Remote Monitoring and Management Software. Updated: June 2021.
521,690 professionals have used our research since 2012.

ManageEngine Desktop Central MSP is ranked 12th in Remote Monitoring and Management Software with 1 review while NinjaRMM is ranked 7th in Remote Monitoring and Management Software with 2 reviews. ManageEngine Desktop Central MSP is rated 0.0, while NinjaRMM is rated 9.0. The top reviewer of ManageEngine Desktop Central MSP writes "Intuitive and easy to use, integrates well, good customer support, and it scales well". On the other hand, the top reviewer of NinjaRMM writes "Works brilliantly, great pricing and support, and has a simple web interface and capable mobile app". ManageEngine Desktop Central MSP is most compared with N-able N-central, LogMeIn Central, Comodo RMM, Datto Remote Monitoring and Management and Atera, whereas NinjaRMM is most compared with Atera, N-able N-central, Kaseya VSA, ConnectWise Automate and Continuum Command.

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