Compare Manhattan Active Omni vs. Microsoft Dynamics

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"The cost of Dynamics NAV is a bit expensive. Most service packs cost thousands of dollars. However, it is a good software for managing your business activities and gives good results.""The software is a bit expensive and some startup companies will be unable to use it despite its effective usage in management. This should be catered for and looked upon since it greatly affects some users who want to use the tool."

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Also Known As
Distributed Order Management, Manhattan Associates Distributed Order Management
MS Dynamics, MS Dynamics, MS Dynamics
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Manhattan Active® Omni is the first of its kind, engineered specifically to deliver on omnichannel promises. Born in the cloud with a microservices architecture, Manhattan Active Omni is a suite of order management, point of sale, and customer engagement solutions that is always current and fully extensible.

Our leading-edge technology shatters the boundaries between channels, enabling universal capabilities for any retail associate, in any location, at any time—with one application. It provides complete control of every aspect of omnichannel retail operations—at headquarters, in the contact center, or in the store. Everyone has the same holistic view of customers and their transactions, regardless of channel, with built-in case management, social listening, and communications. Retail store capabilities, including point of sale and clienteling, are presented in a modern user interface across any device, empowering store associates to support customers anywhere in the store.

Fine-grained tools for inventory visibility improve accuracy and availability across the enterprise, keeping promises and building loyalty. The most-advanced retail order management system makes the entire lifecycle of order fulfillment for orders from any channel seamless, precise and exceptional. With store inventory and store fulfillment, retail stores become fulfillment points enabled with the technology to operate as effectively and efficiently as distribution centers.

Microsoft Dynamics AX for Retail Point of Sale (POS) is available either as part of the integrated Dynamics AX for Retail business suite, or as an individual POS solution. Features shown include the Modern POS experience, product search and select, client-telling/assisted sales experience, customer detail capture and remote stock counting.
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Sample Customers
David's Bridal
Harris Farm Markets, Ariston Thermo Group, Delhi Integrated Multi-Modal Transit System Ltd., Zimbabwe Revenue Authority, Kodak Alaris, APi Group Inc, Thorlux Lighting, Aruba Networks, Ceskoslovenska obchodni banka, a. s. (CSOB)
Top Industries
Computer Software Company42%
Comms Service Provider14%
Media Company5%
Computer Software Company24%
Comms Service Provider21%
Energy/Utilities Company16%

Manhattan Active Omni is ranked 3rd in Order Management Hubs while Microsoft Dynamics is ranked 1st in Order Management Hubs with 1 review. Manhattan Active Omni is rated 0.0, while Microsoft Dynamics is rated 10.0. On the other hand, the top reviewer of Microsoft Dynamics writes "Manages customers efficiently and with ease". Manhattan Active Omni is most compared with IBM Order Management, Blue Yonder Order Management, SAP Business Suite and SAP Hybris Order Management, whereas Microsoft Dynamics is most compared with IBM Order Management, Oracle Retail Merchandise Operations Management, Oracle MICROS and Blue Yonder Order Management.

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